AOL Inc.

276px AOL logo featuring Eraser canvas.
Type	Public
Traded as	NYSE: AOL
Industry	Internet Telecommunication Media
Founded	1983 as Control Video Corporation 1991 as America Online, Vienna, Virginia (Tysons Corner), U.S.[1] 2006 as AOL
Headquarters	New York City, U.S.
Area served	Worldwide
Key people	Tim Armstrong (Chairman and CEO)
Revenue	US$ 2.417 billion (2010)[2]
Operating income	US$ -983 million (2010)[2]
Net income	US$ -783 million (2010)[2]
Total assets	US$ 2.962 billion (2010)[2]
Total equity	US$ 2.287 billion (2010)[2]
Employees	5,860 (2010)[2]
Website	AOL.com AOL.com Corporate site AOL Blog AOL Corporate Communications on Twitter AOL on Twitter AOL on Facebook

AOL Inc. (NYSE: AOL, previously known as America Online, written as "AOL" and stylized as "Aol." but commonly pronounced as an initialism) is an American global Internet services and media company.^[3][4] AOL is headquartered at 770 Broadway in New York.^[5][6] Founded in 1983 as Control Video Corporation, it has franchised its services to companies in several nations around the world or set up international versions of its services.^[7] AOL is headquartered in New York City, but has many offices throughout cities in North America, such as Atlanta, Baltimore, Beverly Hills, Boston, Chicago, Detroit, Dulles, Mountain View, Orlando, San Francisco, and Toronto. London and Tokyo are its foreign offices. As of December 2011, it serves 3.3 million paid subscribers.^{[citation needed]}

AOL is best known for its online software suite, also called AOL, that allowed customers to access the world's largest "walled garden" online community and eventually reach out to the Internet as a whole. At its prime, AOL's membership was over 30 million members worldwide,^[8] most of whom accessed the AOL service through the AOL software suite. The company has claimed that it had 34 million subscribers at its peak, although an undisclosed portion were using free hours.^[9]

In 2000 AOL and Time Warner merged under the name AOL Time Warner. The merger was not fruitful and on May 28, 2009, Time Warner announced that it would spin off AOL into a separate public company. The spinoff occurred on December 9, 2009,^[10] ending the eight-year relationship between the two companies.^[11]

History[link]

Major milestones[link]

With regional branches around the world, the former American "goliath among Internet service providers"^[8] once had more than 30 million subscribers^[8] on several continents. It ranked fourth (behind the Web, email, and graphic user interfaces) in a 2007 USA TODAY retrospective on the 25 events that shaped the first 25 years of the Internet^[12] and was named to the ".com 25" by a panel of Silicon Valley influencers on the occasion of the same anniversary.^[13]

In January 2000, AOL and Time Warner announced plans to merge, forming AOL Time Warner, Inc. The terms of the deal called for AOL shareholders to own 55% of the new, combined company. The deal closed on January 11, 2001. The new company was led by executives from AOL, SBI, and Time Warner. Gerald Levin, who had served as CEO of Time Warner, was CEO of the new company. Steve Case served as Chairman, J. Michael Kelly (from AOL) was the Chief Financial Officer, Robert W. Pittman (from AOL) and Dick Parsons (from Time Warner) served as Co-Chief Operating Officers.

AOL stock went from $226 billion in 2001 to about $20 billion in 2006.^[14]

As of June 2010, AOL's subscriber base dropped to 4.4 million.^[15]

An AOL subscription was rated the "Worst Tech Product of All Time" by PC World in 2006 who stated that it had the "stigma of being the online service for people who don't know any better".^[16] AOL was rated both one of the best and worst Internet suppliers in the UK, according to a poll by BBC Watchdog.^[17]

AOL ceased to be a part of Time Warner on December 9, 2009. The company declared an IPO on that day, under the stock symbol NYSE:AOL.^[18]

In February 2011, AOL purchased The Huffington Post for $315 million.^[19] Shortly after the acquisition was announced, Huffingtonpost.com co-founder Arianna Huffington assumed the role of President and Editor-in-Chief of The AOL Huffington Post Media group. Huffington replaced David Eun.^[20] She oversees the development of all editorial content from both companies including news, technology, music and local media websites.

1980s[link]

AOL began as a short-lived venture called Control Video Corporation (or CVC), founded by Bill von Meister. Its sole product was an online service called GameLine for the Atari 2600 video game console after von Meister's idea of buying music on demand was rejected by Warner Brothers.^[21] Subscribers bought a modem from the company for 49.95 USD and paid a one-time 15 USD setup fee. GameLine permitted subscribers to temporarily download games and keep track of high scores, at a cost of 1 USD per game. The telephone disconnected and the downloaded game would remain in GameLine's Master Module and playable until the user turned off the console or downloaded another game.

The original technical team was composed of Marc Seriff, Tom Ralston, Ken Huntsman, Janet Hunter, Dave Brown, Steve Trus, Ray Heinrich, Craig Dykstra, and Doug Coward.

In January 1983, Steve Case was hired as a marketing consultant for Control Video on the recommendation of his brother, investment banker Dan Case. In May 1983, Jim Kimsey became a manufacturing consultant for Control Video, which was near bankruptcy. Kimsey was brought in by his West Point friend Frank Caufield, an investor in the company.^[21] Von Meister quietly left the company in early 1985. Control Video was reorganized as Quantum Computer Services, Inc. on May 24, 1985, with Kimsey as Chief Executive Officer and Marc Seriff as Chief Technology Officer. Out of 100 employees from Control Video, only 10 remained in the new company.^[21] Case himself rose quickly through the ranks; Kimsey promoted him to vice-president of marketing not long after becoming CEO, and later promoted him further to executive vice-president in 1987. Kimsey soon began to groom Case to ascend to the rank of CEO, which he did when Kimsey retired in 1991.

Kimsey changed the company's strategy, and in 1985 launched a dedicated online service for Commodore 64 and 128 computers, originally called Quantum Link ("Q-Link" for short). The Quantum Link software was based on software licensed from PlayNet, Inc, (founded in 1983 by Howard Goldberg and Dave Panzl). In May 1988, Quantum and Apple launched AppleLink Personal Edition for Apple II and Macintosh computers. In August 1988, Quantum launched PC Link, a service for IBM-compatible PCs developed in a joint venture with the Tandy Corporation. After the company parted ways with Apple in October 1989, Quantum changed the service's name to America Online.^[22][23]

Steve Case positioned AOL as the online service for people unfamiliar with computers, in particular contrast to CompuServe, which had long served the technical community. The PlayNet system that AOL licensed was the first online service to require use of proprietary software, rather than a standard terminal program; as a result it was able to offer a graphical user interface (GUI) instead of command lines, and was well ahead of the competition in emphasizing communication among members as a feature.^{[citation needed]}

From the beginning, AOL included online games in its mix of products; many classic and casual games were included in the original PlayNet software system. In the early years of AOL the company introduced many innovative online interactive titles and games, including:

• Graphical chat environments Habitat (1986–1988) and Club Caribe (1988) from LucasArts.
• The first online interactive fiction series QuantumLink Serial by Tracy Reed (1988).
• Quantum Space, the first fully automated Play by email game (1989–1991).

1990s[link]

In February 1991 AOL for DOS was launched using a GeoWorks interface followed a year later by AOL for Windows. This coincided with growth in pay-based online services, like Prodigy, CompuServe, and GEnie. 1991 also saw the introduction of an original Dungeons & Dragons title called Neverwinter Nights from Stormfront Studios; it was the first Massively Multiplayer Online Role Playing Game (MMORPG) to depict the adventure with graphics instead of text.

AOL discontinued Q-Link and PC Link in the fall of 1994. In September 1993, AOL added USENET access to its features.^[24] This is commonly referred to as the "Eternal September". AOL quickly surpassed GEnie, and by the mid-1990s, it passed Prodigy (which for several years allowed AOL advertising) and CompuServe.

In particular was the Chat Room concept from PlayNet, as opposed to the previous paradigm of CB-style channels. Chat Rooms allowed a large group of people with similar interests to convene and hold conversations in real time, including:

• Private rooms – created by any user. Hold up to 23 people.
• Conference rooms – created with permission of AOL. Hold up to 48 people and often moderated.
• Auditoriums – created with permission of AOL. Consisted of a stage and an unlimited number of rows. What happened on the stage was viewable by everybody in the auditorium but what happened within individual rows, of up to 27 people, was viewable only by the people within those rows.^{[citation needed]}

Between 1990–94,^{[citation needed]} AOL launched services with the National Education Association, the American Federation of Teachers, National Geographic, the Smithsonian Institution, the Library of Congress, Pearson, Scholastic, ASCD, NSBA, NCTE, Discovery Networks, Turner Education Services (CNN Newsroom), National Public Radio, The Princeton Review, Stanley Kaplan, Barron's, Highlights for Kids, the US Department of Education, and many other education providers. AOL's offered the first real-time homework help service (the Teacher Pager—1990; prior to this, AOL provided homework help bulletin boards), the first service by kids, for kids (Kids Only Online, 1991), the first online service for parents (the Parents Information Network, 1991), the first online courses (1988), the first omnibus service for teachers (the Teachers' Information Network, 1990), the first online exhibit (Library of Congress, 1991), the first parental controls, and many other online education firsts.

The first chat room-based text role-playing game, Black Bayou. was introduced by AOL in 1996.

Originally, AOL charged its users an hourly fee, but in October 1996 this changed to a flat monthly rate of $19.95. During this time, AOL connections would be flooded with users trying to get on, and many canceled their accounts due to constant busy signals. A commercial featuring Steve Case telling people AOL was working day and night to fix the problem was made. Within three years, AOL's userbase grew to 10 million people. In 1995 AOL was headquartered at 8619 Westwood Center Drive in the Tysons Corner CDP in unincorporated Fairfax County, Virginia,^[25][26] near the Town of Vienna.^[27]

AOL was quickly running out of room in October 1996 for its network at the Fairfax County campus. In 1996,^{[citation needed]} AOL moved to 22000 AOL Way in Dulles, unincorporated Loudoun County, Virginia.^[28] The move to Dulles took place in mid-1996 and provided room for future growth. In a five year landmark agreement with the most popular operating system, AOL was bundled with Windows software.^{[citation needed]}

On March 31, 1997, the short-lived eWorld was purchased by AOL.

2000s[link]

In January 2000, AOL and Time Warner announced plans to merge. The terms of the deal called for AOL shareholders to own 55% of the new, combined company. The deal closed on January 11, 2001 after receiving regulatory approval from the FTC, the FCC, and the EU's COMP.^{[citation needed]}

In 2004, along with the launch of AOL 9.0 Optimized, AOL also made available the option of personalized greetings which would enable the user to hear his or her name while accessing basic functions and mail alerts, or while logging in or out.

In 2005, AOL broadcast the Live 8 concert live over the Internet, and thousands of users downloaded clips of the concert over the following months.^{[citation needed]} In late 2005, AOL released AOL Safety & Security Center,^{[citation needed]} a bundle of McAfee anti-virus, CA anti-spyware, and proprietary firewall and phishing protection software. News reports in late 2005 identified companies such as Yahoo!, Microsoft, and Google as candidates for turning AOL into a joint venture;^[29] those plans were apparently abandoned when it was revealed on December 20, 2005 that Google would purchase a 5% share of AOL for $1 billion.

On April 3, 2006, AOL announced that it was retiring the full name "America Online"; the official name of the service became "AOL", and the full name of the TimeWarner subdivision became "AOL, LLC".^[30]

On June 8, 2006,^[31] AOL offered a new program called AOL Active Security Monitor. This is a diagnostic tool to check the local PC's security status, and recommends additional security software from AOL or Download.com. The program rated the computer on a variety of different areas of security and general computer health. Two months later,^[32] AOL released AOL Active Virus Shield. This software was developed by Kaspersky Lab. Active Virus Shield software was free and did not require an AOL account, only an internet email address. The ISP side of AOL UK was bought by The Carphone Warehouse in October 2006 to take advantage of their 100,000 LLU customers which made The Carphone Warehouse the biggest LLU provider in the UK.^[33]

On August 2006, AOL announced that they would give away email accounts and software previously available only to its paying customers provided the customer accessed AOL or AOL.com through a non-AOL-owned access method (otherwise known as "third party transit", "bring your own access", or "BYOA"). The move was designed to reduce costs associated with the "Walled Garden" business model by reducing usage of AOL-owned access points and shifting members with high-speed internet access from client-based usage to the more lucrative advertising provider, AOL.com. ^[34]The change from paid to free was also designed to slow the rate of members canceling their accounts and defecting to Microsoft Hotmail, Yahoo!, or other free email providers. The other free services included:^[35]

• AIM (AOL Instant Messenger)
• AOL Video^[36] featured professional content and allowed users to upload videos as well.
• AOL Local, comprising its CityGuide,^[37] Yellow Pages^[38] and Local Search^[39] services to help users find local information like restaurants, local events, and directory listings.
• AOL News
• AOL My eAddress, a custom domain name for email addresses. These email accounts could be accessed in a manner similar to other AOL and AIM email accounts.
• Xdrive was a service offered by AOL which allowed users to back up their files over the Internet.^[40] It was closed on January 12, 2009.^[41]

According to AOL CEO Randy Falco, as of December 2007, the conversion rate of accounts from paid access to free access was over 80%.^[42]. Later in August 2006, AOL informed its American customers that it would be increasing the price of its dial-up access to US$25.90. The increase was part of an effort to migrate the service's remaining dial-up users to broadband, as the increased price was the same price they had been charging for monthly DSL access.^[43] However, AOL has since started offering their services for $9.95 a month for unlimited dial-up access.^[44]

On September 17, 2007, AOL announced that it was moving one of its corporate headquarters from Dulles, Virginia to New York City^[45] and combining its various advertising units into a new subsidiary called Platform A. This action followed several advertising acquisitions, most notably Advertising.com, and highlighted the company's new focus on advertising-driven business models. AOL management stressed that "significant operations" will remain in Dulles, which included the company's access services and modem banks.

In October 2007, AOL announced that it would move one of its other headquarters from Loudoun County, Virginia to New York City; it would continue to operate its Virginia offices.^[6] As part of the impending move to New York and the restructuring of responsibilities at the Dulles headquarters complex after the Reston move, AOL CEO Randy Falco announced on October 15, 2007 plans to lay off 2000 employees worldwide by the end of 2007, beginning "immediately".^[46]. The end result was a near 40% layoff across the board at AOL.

By November 2007, its customer base had been reduced to 10.1 million subscribers,^[47] just narrowly ahead of Comcast and AT&T Yahoo!.

On January 3, 2008, AOL announcing the closing one of its three Northern Virginia data centers, Reston Technology Center, and sold it to CRG West.^[48]

On February 6, 2008, Time Warner CEO Jeff Bewkes announced that Time Warner would split AOL's internet access and advertising businesses into two, with the possibility of later selling the internet access division.^[49]

On March 13, 2008, AOL purchased the social networking site Bebo for $850m (£417m).^[50] On July 25, 2008 AOL announced it was shedding Xdrive, AOL Pictures, and BlueString to save on costs and focus on its core advertising business.^[51] AOL Pictures was terminated on December 31, 2008. On October 31, 2008, AOL Hometown (a web hosting service for the websites of AOL customers) and the AOL Journal blog hosting service were eliminated,^[52] after first announcing the impending shutdown on September 30, 2008^[53]

On March 12, 2009, Tim Armstrong, formerly with Google, was named Chairman and CEO of AOL.^[54]

On May 28, 2009, Time Warner announced that it would spin AOL off as an independent company once Google's shares ceased at the end of the fiscal year, and AOL's page and logo changed afterward.^[55]

On June 11, 2009, AOL announced the acquisition of Patch Media, a community-specific news and information that focuses on individual towns and communities. ^[56]

On November 23, 2009, AOL unveiled a sneak preview of a new brand identity which has the a wordmark Aol logo superimposed onto canvases created by commissioned artists. The new identity, designed by Wolff Olins,^[57] was enacted onto all of AOL's services on December 10, 2009.

The New AOL[link]

On December 10, 2009, AOL traded independently for the first time since the Time Warner merger on the NYSE under the symbol AOL. ^[58]

On April 6, 2010, AOL announced that they were planning to shut down or sell Bebo. This has been successfully concluded but with a huge loss on investment.^[59] On June 16, 2010, AOL sold Bebo to Criterion Capital Partners for an undisclosed amount, believed to be around $10 million. ^[60]

On September 28, 2010, at the San Francisco TechCrunch Disrupt Conference, AOL signed an agreement to acquire TechCrunch to further its overall strategy of providing premier online content.^[61][62]

In December 2010, AIM eliminated access to AOL chat rooms noting a marked decline of patronage in recent months. ^[63] On December 12, 2010, AOL acquired about.me, a personal profile/identity platform, 4 days after public launch. ^[64]

On January 31, 2011, AOL announced the acquisition of European video distribution network, goviral. ^[65] On February 7, 2011, AOL bought The Huffington Post for $315 million.^[66]

On March 10, 2011, AOL announced it will cut around 900 workers in the wake of the Huffington Post deal.^[67]

On September 14, 2011, AOL formed a strategic ad selling partnership with two of its largest competitors, Yahoo and Microsoft.^[68]

On March 15, 2012, AOL announced the acquisition of Hipster, a mobile photo sharing app for an undisclosed amount. ^[69]

On April 9, 2012, AOL announced a deal to sell 800 patents to Microsoft for $1.056 billion. The deal includes a "perpetual" license for AOL to use these patents. ^[70]

On April 24, 2012 the company launched the AOL On network, a single web site for its video output.^[71]

Controversies[link]

This section has multiple issues. Please help improve it or discuss these issues on the talk page. Its Criticism section may compromise the article's neutral point of view of the subject. Tagged since September 2009. It may be unbalanced towards certain viewpoints. Tagged since September 2009.

Community leaders[link]

Prior to mid-2005, AOL used online volunteers called Community Leaders, or CLs, to monitor chatrooms, message boards, and libraries. AOL's use of remote volunteers dated back to the establishment of its Quantum Link service in 1985. Some community leaders were recruited for content design and maintenance using a proprietary language and interface called RAINMAN, although most content maintenance was performed by partner and internal employees.

Two former community leaders, Brian Williams of Dallas and Kelly Hallissey of New York filed a class action lawsuit against AOL citing violations of U.S. labor laws in its use of community leaders. The lawsuit was filed in the United States Federal Courthouse, New York City on May 25, 1999 which subsequently was followed by the dismissal of all community leaders under the age of 18 years old as well as a reorganization of the community leader program as a whole. The Department of Labor was also investigating AOL's alleged labor law violations, but came to no conclusion closing their investigation in 2001.^[72] AOL began drastically reducing the responsibilities and privileges of its volunteers in 2000. The program was eventually ended on June 8, 2005. Current Community Leaders at the time were offered 12 months of credit on their accounts in thanks for their service.

Within one decade of the class action lawsuit being filed, the class had grown to over 6,000 members citing the largest class action lawsuit ever filed against an internet based company. Currently it is the third largest class ever involved in any lawsuit on a federal level in the United States, affecting ultimately the employment eligibility of individuals in an online environment.

In February 2010, a settlement was approved by the Courts in the class action suit. The settlement included a $15 million USD payment. This payment was then divided by one third, the first of which was attorney and legal fees. Five Million was then divided among the included members of the class which consisted of more than 7,000 individual former Community Leaders. The final five million dollars was donated to charities hand picked by Hallissey and Williams then approved by the Courts for distribution. One such charity, The Remote Area Medical Foundation (www.ramusa.org), received payments in excess of $1.2 million USD for the provision of medical services, supplies and medication for those in need within the more rural areas of the United States and beyond.

Prior to the 1999 class action lawsuit, the community leaders were informed of a change in compensation for duties performed by AOL. Community leaders would be charged a reduced rate per month for their accounts and no longer would be given unlimited access without invoice. During this live announcement via an online meeting of all community leaders in a virtual arena, Brian Williams of Dallas led many community leaders in a virtual "strike" or "sit-in" to protest the new charges the community leaders were being asked to now pay. This protest or strike is noted as the first of its kind for an online environment and was nicknamed for the row of the arena it was held in; Row 800. Following the protest, AOL terminated the online working relationship between itself and several of the Community Leaders involved. Quickly following the release of these community leaders was the reinstatement of each one terminated with exception to Williams, which AOL was not willing to review due to the role he played within the cause of the protest. During this time, Williams role on AOL was that of Guide XNT (Guide Program), CB Naked (Crystal Ball forum), VnV Naked (iVillage's Vices and Virtues Forum) and JCommBrian (Jewish Community Online Forum).

Billing disputes[link]

AOL has faced a number of lawsuits over claims that it has been slow to stop billing customers after their accounts have been canceled, either by the company or the user. In addition, AOL changed its method of calculating used minutes in response to a class action lawsuit. Previously, AOL would add 15 seconds to the time a user was connected to the service and round up to the next whole minute (thus, a person who used the service for 11 minutes and 46 seconds would be charged for 13 minutes). AOL claimed this was to account for sign on/sign off time, but because this practice was not made known to its customers, the plaintiffs won (some also pointed out that signing on and off did not always take 15 seconds, especially when connecting via another ISP). AOL disclosed its connection-time calculation methods to all of its customers and credited them with extra free hours. In addition, the AOL software would notify the user of exactly how long they were connected and how many minutes they were being charged.

AOL was sued by the Ohio Attorney General in October 2003 for improper billing practices. The case was settled on June 8, 2005. AOL agreed to resolve any consumer complaints filed with the Ohio AG's office. In December 2006, AOL agreed to provide restitution to Florida consumers to settle the case filed against them by the Florida Attorney General.^[73]

Account cancellation[link]

Many customers complained that AOL personnel ignored their demands to cancel service and stop billing. In response to approximately 300 consumer complaints, the New York Attorney General's office began an inquiry of AOL's customer service policies.^{[citation needed]} The investigation revealed that the company had an elaborate scheme for rewarding employees who purported to retain or "save" subscribers who had called to cancel their Internet service. In many instances, such retention was done against subscribers' wishes, or without their consent. Under the scheme, consumer service personnel received bonuses worth tens of thousands of dollars if they could successfully dissuade or "save" half of the people who called to cancel service.^{[citation needed]} For several years, AOL had instituted minimum retention or "save" percentages, which consumer representatives were expected to meet. These bonuses, and the minimum "save" rates accompanying them, had the effect of employees not honoring cancellations, or otherwise making cancellation unduly difficult for consumers.

On August 24, 2005, America Online agreed to pay $1.25 million to the state of New York and reformed its customer service procedures. Under the agreement, AOL would no longer require its customer service representatives to meet a minimum quota for customer retention in order to receive a bonus.^[74] However the agreement only covered people in the state of New York.^[9]

On June 13, 2006, Vincent Ferrari documented his account cancellation phone call in a blog post,^[75] stating he had switched to broadband years earlier. In the recorded phone call, the AOL representative refused to cancel the account unless the 30-year-old Ferrari explained why AOL hours were still being recorded on it. Ferrari insisted that AOL software was not even installed on the computer. When Ferrari demanded that the account be canceled regardless, the AOL representative asked to speak with Ferrari's father, for whom the account had been set up. The conversation was aired on CNBC. When CNBC reporters tried to have an account on AOL cancelled, they were hung up on immediately and it ultimately took more than 45 minutes to cancel the account.^[76]

On July 19, 2006, AOL's entire retention manual was released on the Internet.^[77] On August 3, 2006, Time Warner announced that the company would be dissolving AOL's retention centers due to its profits hinging on $1 billion in cost cuts. The company estimated that it would lose more than six million subscribers over the following year.^[78]

Direct marketing of disks[link]

Prior to 2006, AOL was infamous for the unsolicited mass direct mail of CD-ROMs and 3½" floppy disks containing their software. They were the most frequent user of this marketing tactic, and received criticism for the environmental cost of the campaign.^[79] According to PC World, in the 1990s "you couldn't open a magazine (PC World included) or your mailbox without an AOL disk falling out of it".^[9]

The mass distribution of these disks was seen as wasteful by the public and led to protest groups. One such was No More AOL CDs, a web-based effort by two IT workers^[80] to collect one million disks with the intent to return the disks to AOL.^[81] The website was started in August 2001, and an estimated 410,176 CDs were collected by August 2007 when the project was shut down.^[81] AOL CDs were recognized as No.1 on PCWorld's top ten list of most annoying tech products.^[82]

Software[link]

• In 2000, AOL was served with an $8 billion lawsuit alleging that its AOL 5.0 software caused significant difficulties for users attempting to use third-party Internet service providers. The lawsuit sought damages of up to $1000 for each user that had downloaded the software cited at the time of the lawsuit. AOL later agreed to a settlement of $15 million, without admission of wrongdoing.^[83] The AOL software then was given a feature called AOL Dialer, or AOL Connect on Mac OS X. This feature allowed users to connect to the ISP without running the full interface. This allowed users to use only the applications they wish to use, especially if they do not favor the AOL Browser.
• AOL 9.0 was once identified by Stopbadware as being under investigation^[84] for installing additional software without disclosure, and modifying browser preferences, toolbars, and icons. However, as of the release of AOL 9.0 VR (Vista Ready) on January 26, 2007, it was no longer considered badware due to changes AOL made in the software.^[85]

Usenet newsgroups[link]

When AOL gave clients access to Usenet in 1993, they hid at least one newsgroup in standard list view: alt.aol-sucks. AOL did list the newsgroup in the alternative description view, but changed the description to "Flames and complaints about America Online". With AOL clients swarming Usenet newsgroups, the old, existing user base started to develop a strong distaste for both AOL and its clients, referring to the new state of affairs as Eternal September.^[86]

AOL discontinued access to Usenet on June 25, 2005.^[87] No official details were provided as to the cause of decommissioning Usenet access, except providing users the suggestion to access Usenet services from a third-party, Google Groups. AOL then provided community-based message boards in lieu of Usenet.

Terms of Service (TOS)[link]

AOL has a detailed set of guidelines and expectations for users on their service, known as the Terms of Service (TOS, also known as Conditions of Service, or COS in the UK). It is separated into three different sections: Member Agreement, Community Guidelines and Privacy Policy.^[88][89] All three agreements are presented to users at time of registration and digital acceptance is achieved when they access the AOL service.

There have been many complaints over rules that govern an AOL user's conduct. Some users disagree with the TOS, citing the guidelines are too strict to follow coupled with the fact the TOS may change without users being made aware. A considerable cause for this was likely due to alleged censorship of user-generated content during the earlier years of growth for AOL.^{[90][91][92][93]}

Certified email[link]

In early 2005, AOL stated its intention to implement a certified email system called Goodmail, which will allow companies to send email to users with whom they have pre-existing business relationships, with a visual indication that the email is from a trusted source and without the risk that the email messages might be blocked or stripped by spam filters.

This decision drew fire from MoveOn, which characterized the program as an "email tax", and the EFF, which characterized it as a shakedown of non-profits.^[94] A website called Dearaol.com^[95] was launched, with an online petition and a blog that garnered hundreds of signatures from people and organizations expressing their opposition to AOL's use of Goodmail.

Esther Dyson defended the move in a New York Times editorial saying "I hope Goodmail succeeds, and that it has lots of competition. I also think it and its competitors will eventually transform into services that more directly serve the interests of mail recipients. Instead of the fees going to Goodmail and EON, they will also be shared with the individual recipients."^[96]

Other members of the antispam and blogging community were broadly critical of moveon.org and the EFF's attempts to characterize this as a "shakedown".^{[citation needed]}

Tim Lee of the Technology Liberation Front^[97] posted an article that questioned the EFF's adopting a confrontational posture when dealing with private companies. Lee's article cited a series of discussions^[98] on Declan McCullagh's Politechbot mailing list on this subject between the EFF's Danny O'Brien and antispammer Suresh Ramasubramanian, who has also compared^[99] the EFF's tactics in opposing Goodmail to tactics used by Republican political strategist Karl Rove. Spamassassin developer Justin Mason posted some criticism of the EFF's and Moveon's "going overboard" in their opposition to the scheme.

The dearaol.com campaign lost momentum and disappeared, with the last post to the now defunct dearaol.com blog—"AOL starts the shakedown" being made on May 9, 2006.

Comcast, who also used the service, announced on its website that Goodmail had ceased operations and as of February 4, 2011 they no longer used the service.^[100]

Search data[link]

On August 4, 2006, AOL released a compressed text file on one of its websites containing 20 million search keywords for over 650,000 users over a 3-month period between March 1, 2006 and May 31, intended for research purposes. AOL pulled the file from public access by August 7, but not before its wide distribution on the Internet by others. Derivative research, titled A Picture of Search^[101] was published by authors Pass, Chowdhury and Torgeson for The First International Conference on Scalable Information Systems.^[102]

The data were used by Web sites such as AOLstalker^[103] for entertainment purposes, where users of AOLstalker are encouraged to judge AOL clients based on the humorousness of personal details revealed by search behavior.

User list exposure[link]

In 2005, Jason Smathers, an AOL employee, was convicted of stealing America Online's 92 million screen names and selling them to known spammers.^[104][105]

Company purchases[link]

Notable people[link]

This section needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (September 2009)

See also[link]

References[link]

External links[link]

• AOL
• AOL mobile
• AOL Trademark List – list of major trademarks owned by AOL
• AOL CD Collecting Site has the only published book on AOL Disk Collecting with older CD versions available
• Organizational Chart of AOL, from wikiorgcharts.com
• Nieman Journalism Lab. "AOL". Encyclo: an encyclopedia of the future of news. http://www.niemanlab.org/encyclo/aol. Retrieved 1 April 2012. 

International Sites[link]

Amy Winehouse
Amy Winehouse at the Eurockéennes festival in France (2007)
Background information
Birth name	Amy Jade Winehouse
Born	(1983-09-14)14 September 1983 Southgate, London, UK
Died	23 July 2011(2011-07-23) (aged 27) Camden, London, UK
Genres	Soul, R&B, jazz, blues
Occupations	Singer, songwriter, composer, arranger
Instruments	Vocals, guitar, drums
Years active	1993–2011
Labels	Island, Lioness, Universal Republic (U.S.)
Associated acts	Dionne Bromfield, Mark Ronson, Tony Bennett, Nas, Zalon, Tyler James, Paul Weller, The Rolling Stones, Lily Allen
Website	www.amywinehouse.com

Amy Jade Winehouse (14 September 1983 – 23 July 2011) was an English singer and songwriter known for her powerful deep contralto vocals^[1] and her eclectic mix of musical genres including R&B, soul and jazz.^[2] Winehouse's 2003 debut album, Frank, was critically successful in the UK and was nominated for the Mercury Prize. Her 2006 follow-up album, Back to Black, led to six Grammy Award nominations and five wins, tying the then record for the most wins by a female artist in a single night, and made Winehouse the first British female to win five Grammys,^[3][4] including three of the "Big Four": Best New Artist, Record of the Year and Song of the Year.

In 2007 she won a Brit Award for Best British Female Artist; she had also been nominated for Best British Album. She won the Ivor Novello Award three times: once in 2004 for Best Contemporary Song (musically and lyrically) for "Stronger Than Me", once in 2007 for Best Contemporary Song for "Rehab", and once in 2008 for Best Song Musically and Lyrically for "Love Is a Losing Game".

Winehouse died of alcohol poisoning on 23 July 2011. Her album Back to Black subsequently became the UK's best selling album of the 21st century.^[5] In 2012, Winehouse was listed at number 26 on VH1's 100 Greatest Women In Music.^[6]

Early life[link]

Amy Winehouse was born in the Southgate area of North London to a Jewish family, with some Russian ancestry on her mother's side^[7][8] who also influenced her interest in jazz.^[9] Her father, Mitchell "Mitch" Winehouse, was a taxi driver, her mother, Janis Winehouse (née Seaton),^[10] a pharmacist.^[11] Her grandmother, Cynthia, was a singer^[12] and she had an older brother, Alex (born 1979).^[13] Mitch often sang Frank Sinatra songs to young Amy, who also took to a constant habit of singing to the point that teachers found it difficult keeping her quiet in class.^[14] Winehouse's parents separated when she was nine.^[15]

When Winehouse was nine years old, her grandmother Cynthia suggested she attend the Susi Earnshaw Theatre School for furthering her vocal education.^[16] She attended the Earnshaw school for four years and founded a short-lived rap group called Sweet 'n' Sour with Juliette Ashby, her childhood friend^[17] before seeking full-time training at Sylvia Young Theatre School; however, Winehouse was allegedly expelled at 14 for "not applying herself" and also for piercing her nose.^[13][18] (Sylvia Young herself has denied this – "She changed schools at 15 – I've heard it said she was expelled; she wasn't. I'd never have expelled Amy.")^[19] She also appeared in an episode of The Fast Show, 1997, with other children from the Sylvia Young School^[20] and later attended The Mount School, Mill Hill, the BRIT School in Selhurst, Croydon, Southgate School and then Ashmole School.^{[21][22][23][24]}

Music career[link]

Early career[link]

After toying around with her brother Alex's guitar, Winehouse received her first guitar when she was 13 and began writing music a year later. Soon after, she began working for a living, including, at one time, as an entertainment journalist for the World Entertainment News Network, in addition to singing with local group the Bolsha Band.^[13][25] In July 2000 she became the featured female vocalist with the National Youth Jazz Orchestra; her influences were to include Sarah Vaughan and Dinah Washington.^[26] Her boyfriend at the time, soul singer Tyler James, sent her demo tape to an A&R person.^[9] Winehouse signed to Simon Fuller's 19 Management in 2002. While being developed by the management company, she was kept as a recording industry secret.^[27] Her future A&R representative at Island/Universal, Darcus Beese, heard of her by accident when the manager of The Lewinson Brothers showed him some productions of his clients, which featured Winehouse as key vocalist. When he asked who the singer was, the manager told him he was not allowed to say. Having decided that he wanted to sign her, it took several months of asking around for Beese to eventually discover who the singer was. However, Winehouse had already recorded a number of songs and signed a publishing deal with EMI by this time. Incidentally, she formed a working relationship with producer Salaam Remi through these record publishers.^[27]

Beese introduced Winehouse to his boss, Nick Gatfield, and the Island head shared his enthusiasm in signing the young artist. Winehouse was signed to Island/Universal, as rival interest in Winehouse had started to build to include representatives of EMI and Virgin starting to make moves. Beese told HitQuarters that he felt the reason behind the excitement, over an artist who was an atypical pop star for the time, was due to a backlash against reality TV music shows, which included audiences starved for fresh, genuine young talent.^[27]

Winehouse's greatest love was 1960s girl groups.^[28] Her stylist, Alex Foden, borrowed her "instantly recognisable" beehive hairdo (a weave^[29][30]) and she borrowed her Cleopatra makeup from The Ronettes.^[28] Her imitation was so successful, as the Village Voice reports: "Ronnie Spector—who, it could be argued, all but invented Winehouse's style in the first place when she took the stage at the Brooklyn Fox Theater with her fellow Ronettes more than 40 years ago—was so taken aback at a picture of Winehouse in the New York Post that she exclaimed, "I don't know her, I never met her, and when I saw that pic, I thought, 'That's me!' But then I found out, no, it's Amy! I didn't have on my glasses."^[31]

New York Times reporter, Guy Trebay, discussed the multiplicity of influences on Winehouse's style. Trebay noted: "her stylish husband, Blake Fielder-Civil, may have influenced her look." Additionally, Trebay observes:

She was a 5-foot-3 almanac of visual reference, most famously to Ronnie Spector of the Ronettes, but also to the white British soul singer Mari Wilson, less famous for her sound than her beehive; to the punk god Johnny Thunders...; to the fierce council-house chicks... (see: Dior and Chanel runways, 2007 and 2008); to the rat-combed biker molls photographed by the Swiss photographer Karlheinz Weinberger in the 1960s; to a lineage of bad girls, extending from Cleopatra to Louise Brooks’s Lulu and including Salt-n-Pepa, to irresistible man traps that always seemed to come to the same unfortunate end.^[32]

[edit] Major label success and Frank

Performing at the Bowery Ballroom, New York City in 2007

Winehouse's debut album, Frank, was released on 20 October 2003. Produced mainly by Salaam Remi, many songs were influenced by jazz and, apart from two covers, every song was co-written by Winehouse. The album received positive reviews^[33][34] with compliments over the "cool, critical gaze" in its lyrics^[2] and brought comparisons of her voice to Sarah Vaughan,^[35] Macy Gray and others.^[2]

The album entered the upper levels of the UK album chart in 2004 when it was nominated for BRIT Awards in the categories of "British Female Solo Artist" and "British Urban Act". It went on to achieve platinum sales.^[36] Later in 2004 she won the Ivor Novello (songwriting) Award for Best Contemporary Song, alongside Salaam Remi, with her contribution to the first single, "Stronger Than Me".^[37] The album also made the short list for the 2004 Mercury Music Prize. In the same year she performed at the Glastonbury Festival, the V Festival, the Montreal International Jazz Festival (7 July 2004, at the Club Soda), and on the Jazzworld stage. After the release of the album, Winehouse commented that she was "only 80 percent behind [the] album" because of the inclusion by her record label of certain songs and mixes she disliked.^[9] Additional singles from the album were "Take the Box", "In My Bed"/"You Sent Me Flying" and "Pumps"/"Help Yourself".

[edit] International success and Back to Black

In contrast to her jazz-influenced former album, Winehouse's focus shifted to the girl groups of the 1950s and 1960s. Winehouse hired New York singer Sharon Jones's longtime band, the Dap-Kings to back her up in the studio and on tour.^[38] In May 2006 Winehouse's demonstration tracks such as "You Know I'm No Good" and "Rehab" appeared on Mark Ronson's New York radio show on East Village Radio. These were some of the first new songs played on the radio after the release of "Pumps" and both were slated to appear on her second album. The 11-track album was produced entirely by Salaam Remi and Ronson, with the production credits being split between them. Ronson said in a 2010 interview that he liked working with Winehouse because she was blunt when she did not like his work.^[39] Promotion of Back to Black soon began and, in early October 2006 Winehouse's official website was relaunched with a new layout and clips of previously unreleased songs.^[36] Back to Black was released in the UK on 30 October 2006. It went to number one on the UK Albums Chart numerous times, and entered at number seven on the Billboard 200 in the US. It was the best-selling album in the UK of 2007, selling 1.85 million copies over the course of the year.^[40]

	"Rehab" noicon 21-second audio sample from Amy Winehouse's first hit "Tears Dry on Their Own" noicon 25-second audio sample from one of the standout tracks on "Back to Black" album "Will You Still Love Me Tomorrow" noicon Originally performed by The Shirelles in the 1960s, this version slows the tempo down and features a jazz arrangement.
Problems listening to these files? See media help.

The album spawned a number of singles. The first single released from the album was the Ronson-produced "Rehab". The song reached the top ten in the UK and the US.^[41] Time magazine named "Rehab" the Best Song of 2007. Writer Josh Tyrangiel praised Winehouse for her confidence, saying, "What she is is mouthy, funny, sultry, and quite possibly crazy" and "It's impossible not to be seduced by her originality. Combine it with production by Mark Ronson that references four decades worth of soul music without once ripping it off, and you've got the best song of 2007."^[42] The album's second single and lead single in the US, "You Know I'm No Good", was released in January 2007 with a remix featuring rap vocals by Ghostface Killah. It ultimately reached number 18 on the UK singles chart. The title track, "Back to Black", was released in the UK in April 2007 and peaked at number 25, but was more successful across mainland Europe.^[43] "Tears Dry on Their Own", "Love Is a Losing Game" and "Just Friends" were also released as singles, but failed to achieve the same level of success.^[44]

A deluxe edition of Back to Black was also released on 5 November 2007 in the UK. The bonus disc features B-sides, rare, and live tracks, as well as "Valerie". Winehouse's debut DVD I Told You I Was Trouble: Live in London was released the same day in the UK and 13 November in the US. It includes a live set recorded at London's Shepherds Bush Empire and a 50-minute documentary charting the singer's career over the previous four years.^[45] Frank was released in the United States on 20 November 2007 to positive reviews.^[46][47] The album debuted at number 61 on the Billboard 200 chart.^[48]

In addition to her own album she collaborated with other artists on singles. Winehouse was a vocalist on the song "Valerie" on Ronson's solo album Version. The song peaked at number two in the UK, upon its October single release. The song was nominated for a 2008 Brit Award for "Best British Single".^[49][50][51] Her work with ex-Sugababe Mutya Buena, "B Boy Baby", was released on 17 December 2007. It served as the fourth single from Buena's solo debut album, Real Girl.^[52]

Continued success and acclaim[link]

Winehouse performing at Eurockéennes in 2007

By year's end Winehouse had garnered numerous accolades and awards. The singer won 2008 Grammy Awards in the categories of Record of the Year, Song of the Year, and Best Female Pop Vocal Performance for the single "Rehab", while her album Back to Black was nominated for Album of the Year and won the Best Pop Vocal Album award.^[53][54] Producer Mark Ronson's work with her won the award in the Grammy Award for Producer of the Year, Non-Classical category.^[55] The singer also earned a Grammy in the Best New Artist category. This earned Winehouse an entry in the 2009 edition of the Guinness Book of World Records for Most Grammy Awards won by a British Female Act.^[56] She performed "You Know I’m No Good" and "Rehab" at the awards ceremony via satellite, as her visa approval came through too late for her to travel to the US. She said "This is for London because Camden town ain't burning down", in reference to the Camden Market fire.^[57] After the Grammy Awards, the album's sales increased catapulting Back to Black to number two on the U.S. Billboard 200 after initially peaking at number seven.^[58] On 13 January 2008, Back to Black held the number one position on the Billboard Pan European charts for the third straight week.^[59] In January 2008 Universal Music International said it believed that there was a correlation between number of albums sold and the extensive media coverage the singer had received.^[60]

Performing at Eurockéennes in Belfort, Territoire de Belfort, France on 29 June 2007

A special deluxe edition of Back to Black topped the UK album charts on 2 March 2008. The original edition of the album resided at the number 30 position, in its 68th week on the charts, while "Frank" charted at number 35.^[61] By 12 March the album had sold a total of 2,467,575 copies, 318,350 of those in the previous 10 weeks, putting the album on the UK's top 10 best-selling albums of the 21st century for the first time.^[62] On 7 April, Back to Black was residing at the top position on the pan-European charts for the sixth consecutive and thirteenth aggregate week.^[63] Back to Black was the world's seventh biggest selling album for 2008.^[64] These sales helped keep Universal Music's recorded music division from dropping to levels experienced by the overall music market.^[65]

At the 2008 Ivor Novello Awards, Winehouse became the first artist to receive two nominations for the top award, best song, musically and lyrically. She won the award for "Love Is a Losing Game" and was nominated for "You Know I'm No Good".^[66] "Rehab", a Novello winner for best contemporary song in 2006, also received a 2008 nomination for best-selling British song.^[67] Winehouse was nominated for a MTV Europe Award in the Act of The Year category.^[68] Amy Winehouse – The Girl Done Good: A Documentary Review, a 78-minute DVD, was released on 14 April 2008. The documentary features interviews with those who knew her at a young age, helped her gain success, jazz music experts, as well as music and pop culture specialists.^[69][70] A clip of Winehouse's music was included in the "Roots and Influences" area that looked at connections between different artists at the Rock and Roll Hall of Fame Annex NYC, which opened in December 2008. One thread started with Billie Holiday continued with Aretha Franklin, Mary J. Blige and finished with Winehouse.^[71] In a poll of United States residents conducted for VisitBritain by Harris Interactive that was released in March 2009, one fifth of those polled indicated they had listened to Winehouse's music during the previous year.^[72] Winehouse performed with Rhythms del Mundo on their cover of the Sam Cooke song "Cupid" for an Artists Project Earth benefit album that was released on 13 July 2009.^[73][74]

On the week of July 26, after Winehouse's death, Frank, Back To Black, and the Back To Black EP re-entered the Billboard 200 at number 57, number 9, and number 152 respectively with the album climbing to number 4 the following week.^[75][76] Back To Black also topped the Billboard Digital Albums chart on the same week and was the second best seller at iTunes.^[77] "Rehab" re-entered and topped the Billboard Digital Songs chart as well, selling up to 38,000 more digital downloads.^[78] As of August 2011 "Back to Black" was the best selling album in the United Kingdom in the 21st Century.^[79]

Final projects[link]

Winehouse and Mark Ronson contributed a cover of Lesley Gore's "It's My Party" to the Quincy Jones tribute album Q Soul Bossa Nostra released 9 November 2010.^[80] Winehouse and drummer ?uestlove of the Roots had agreed to form a group. Winehouse's problems obtaining a visa delayed the still unnamed group from working together. Producer Salaam Remi had already created some material with Winehouse as part of the project.^[81] According to a newspaper report, Universal Music pressed her regarding new material in 2008. According to that same report Winehouse as of 2 September had not been near a recording studio. It was noted that she had touring obligations during the summer and also that if an album was quickly recorded, it would be at least a year before an album could be released.^[65] In late October Winehouse's spokesman was quoted as saying that Winehouse had not been given a deadline to complete her third album, for which she was learning to play drums.^[82]

During her 2009 stay in Saint Lucia, Winehouse worked on new music with producer Salaam Remi. Island claimed that a new album would be due in 2010; Island co-president Darcus Beese said, "I've heard a couple of song demos that have absolutely floored me".^[83] In July 2010 Winehouse was quoted as saying her next album would be released no later than January 2011, saying "It’s going to be very much the same as my second album, where there's a lot of jukebox stuff and songs that are... just jukebox, really." Mark Ronson said in July 2010 that he had not started to record the album.^[84]

Winehouse's last recording was a duet with American singer Tony Bennett for his latest album, Duets II, which was released on 20 September 2011.^[85] Their single from the album, "Body and Soul," was released on 14 September 2011 on MTV and VH1 to commemorate what would have been her 28th birthday. Her father, Mitch Winehouse, launched The Amy Winehouse Foundation with the goal of raising awareness and support for organizations that help vulnerable, young adults with problems such as addiction. Proceeds from "Body and Soul" will benefit The Amy Winehouse Foundation.^[86] The song received the Grammy for Best Pop Duo/Group Performance at the 54th Grammy Awards on 12 February 2012.^[87] Winehouse's father, Mitch Winehouse, picked up the award at the awards ceremony with his wife Janis, saying, "We shouldn't be here. Our darling daughter should be here. These are the cards that we're dealt."^[88]

When interviewed by Jon Stewart on The Daily Show on 29 September 2011, Bennett stated that in hindsight, he believed Amy:

was in trouble at that time because she had a couple of engagements that she didn't keep up. But what people didn't realize at that time, that she really knew, and in fact I didn't even know it when we were making the record, and now looking at the whole thing; she knew that she was in a lot of trouble; that she wasn't going to live. And it wasn't drugs. It was alcohol toward the end. . . . It was such a sad thing because . . . she was the only singer that really sang what I call the 'right way' because she was a great jazz-pop singer. . . . She was really a great jazz singer. A true jazz singer. And I regret that because that's the 'right way' to sing.^[89]

An album of previously unreleased material, entitled Lioness: Hidden Treasures, was released on 6 December 2011.^[90]

Artistry[link]

Influence[link]

British singer Adele has credited Winehouse's success in the United States for making her and fellow British singer Duffy's journey to the United States "a bit smoother".^[91] American singer Lady Gaga credited Winehouse with paving the way for her rise to the top of the charts. She appeared to be using a metaphorical analogy to explain that Winehouse made it easier for unconventional women to have mainstream pop success.^[92] Raphael Saadiq, Anthony Hamilton, and John Legend said "Amy Winehouse was produced by people who wanted to create a marketing coup. The positive side is that it reacquainted an audience with this music and played an introductory role for others. This reinvigorated the genre by overcoming the vintage aspect".^[93]

After the release of Back to Black, record companies sought out female artists with a similar sound and fearless and experimental female musicians in general. Adele and Duffy were the second wave of artists with a sound similar to Winehouse's. A third wave of female musicians that has emerged since the album was released are led by VV Brown, Florence and the Machine, La Roux and Little Boots.^[94] In February 2010 rapper Jay-Z credited Winehouse with revitalising British music, saying, "There's a strong push coming out of London right now, which is great. It's been coming ever since I guess Amy (Winehouse). I mean always, but I think Amy, this resurgence was ushered in by Amy."^[95] In March 2011 the New York Daily News ran an article attributing the continuing wave of British female artists that have been successful in the United States to Winehouse and her absence. Spin magazine music editor Charles Aaron was quoted as saying "Amy Winehouse was the Nirvana moment for all these women," "They can all be traced back to her in terms of attitude, musical styles or fashion". According to Keith Caulfield, chart manager for Billboard, "Because of Amy, or the lack thereof, the marketplace was able to get singers like Adele and Duffy," "Now those ladies have brought on the new ones, like Eliza Doolittle, Rumer and Ellie."^[96]

Live performances[link]

Winehouse in Berlin in 2007

Winehouse toured in conjunction with the Back to Black album's release. She performed headlining gigs in September and November 2006, including one of the Little Noise Sessions charity concerts at the Union Chapel, Islington. On 31 December 2006, Winehouse appeared on Jools Holland's Annual Hootenanny and performed a cover of Marvin Gaye's "I Heard It Through the Grapevine" along with Paul Weller and Holland's Rhythm and Blues Orchestra. She also performed Toots & the Maytals' "Monkey Man". She began a run of another 14 gigs beginning in February 2007. At his request, Bruce Willis introduced Winehouse before her performance of "Rehab" at the 2007 MTV Movie Awards. Winehouse made awards organizers nervous when she went on a Las Vegas jaunt in the hours before the show.^[97] During the summer of 2007, Winehouse performed at various festivals, including UK's Glastonbury Festival,^[98] Chicago's Lollapalooza festival, Rock Werchter and Baltimore's Virgin Music Festival.

Winehouse's tour, however, did not go as well. In November 2007 the opening night of a 17-date tour was marred by booing and walkouts at the National Indoor Arena in Birmingham. A music critic for the Birmingham Mail said it was "one of the saddest nights of my life...I saw a supremely talented artist reduced to tears, stumbling around the stage and, unforgivably, swearing at the audience."^[99] Other concerts ended similarly, with, for example, fans at her Hammersmith Apollo performance saying that she "looked highly intoxicated throughout",^[100] until she announced on 27 November 2007, that her performances and public appearances were cancelled for the remainder of 2007, citing doctor advice to take a complete rest. A statement issued by concert promoter Live Nation blamed "the rigours involved in touring and the intense emotional strain that Amy has been under in recent weeks" for the decision.^[101]

On 20 February 2008, Winehouse performed at the 2008 BRIT Awards, performing "Valerie" with Mark Ronson, followed by "Love Is a Losing Game". She urged the crowd to "make some noise for my Blake."^[102] In Paris she performed what was described as a "well-executed 40 minute" set at the opening of a Fendi boutique.^[103] Although her father, manager and various members of her touring team reportedly tried to dissuade her, Winehouse performed at the Rock in Rio Lisboa festival in Portugal in May 2008.^[16] Although the set was plagued by a late arrival and problems with her voice, the crowd warmed to her. In addition to her own material she performed two Specials covers.^[104] Winehouse performed at Nelson Mandela's 90th Birthday Party concert at London's Hyde Park on the 27 June,^[105] and the next day at the Glastonbury Festival.^[106] On 12 July at the Oxegen Festival she performed a well-received 50 minute set^[107] which was followed the next day by a 14 song set at T in the Park.^[108] On 16 August she played at the Staffordshire leg of the V Festival, and the following day played the Chelmsford leg of the festival. Organizers said that Winehouse attracted the biggest crowds of the festival. Audience reaction was reported as mixed.^[109] On 6 September she was the headliner at Bestival. She performed what was described as a polished set which ended with her storming off the stage. Her hour late arrival caused her set to be cut off at the halfway point due to a curfew.^[110]

Amy Winehouse with her band backstage, 16 March 2009

In May 2009 Winehouse returned to performing at a jazz festival in Saint Lucia amid torrential downpours and technical difficulties. During her hour long set it was reported she was unsteady on her feet and had trouble remembering lyrics. She apologised to the crowd for being "bored" and ended her set by walking off the stage in the middle of a song.^[111][112] To a cheering crowd on 23 August at the V festival, Winehouse sang with The Specials on their songs "You're Wondering Now" and "Ghost Town".^[113]

In July 2010 she performed "Valerie" with Mark Ronson at a movie premiere. She sang lead but forgot some of the song's lyrics.^[84] In October Winehouse performed a four song set to promote her fashion line. In December 2010 Winehouse played a 40 minute concert at a Russian oligarch's party in Moscow. Guests included other Russian tycoons and Russian show business stars. The tycoon hand picked the songs she played.^[114]

During January 2011, she played five dates in Brazil, with opening acts of Janelle Monáe and Mayer Hawthorne.^[115][116] On 11 February 2011, Winehouse cut short a performance in Dubai following booing from the audience. Winehouse was reported to be tired, distracted and "tipsy" during the performance.^[117]

On 18 June 2011, Winehouse started her 12-leg 2011 European tour in Belgrade. Local media described her performance as a scandal and disaster, and she was booed off the stage due to her apparently being too drunk to perform. It was reported that she was unable to remember the city she was in, the lyrics of her songs or – when trying to introduce them – the names of the members of her band.^[118][119] The local press also claimed that Winehouse was forced to perform by her bodyguards, who didn't allow her to leave the stage when she tried to do so.^[120] She then pulled out of performances in Istanbul and Athens which had been scheduled for the following week.^[121] On 21 June it was announced that she had cancelled all shows of her European tour and would be given "as long as it takes" to sort herself out.^[122]

Winehouse's last public appearance took place at Camden's Roundhouse, London on 20 July 2011, when she made a surprise guest appearance on stage to support her goddaughter, Dionne Bromfield, who was singing "Mama Said" with The Wanted.^[123]

Club nights[link]

On 10 July 2008, Winehouse launched her own club night, Snakehips at the Monarch, in the Camden Monarch venue in London. Although billed as a DJ battle between her and another DJ, she stayed behind the decks swaying as another person actually played 1960s music.^[124] She appeared at another Snakehips event at the Monarch on the night of 11 September. After reportedly arriving two hours late, she spun music and played a short acoustic set.^[125]

Other ventures[link]

Winehouse joined a campaign to stop a block of flats being built beside the George Tavern, a famous London East End music venue. Campaign supporters feared the residential development would end the spot's lucrative sideline as a film and photo location, on which it relies to survive.^[126] As part of a breast cancer awareness campaign, Winehouse appeared in a revealing photograph for the April 2008 issue of Easy Living magazine.^[127] Winehouse had an estimated £10m fortune, tying her for tenth place in the 2008 Sunday Times listing of the wealth of musicians under age 30.^[128] The following year her fortune had dropped to an estimated £5m.^[129] Her finances are run by Mitch and Janis Winehouse.^[130] It was reported she earned about £1m singing at two private parties during Paris Fashion Week.^[131] as well as another £1m to perform at a Moscow Art Gallery for Russian oligarch Roman Abramovich.^[132] Winehouse loaned a vintage dress used in her video for "Tears Dry on Their Own" as well as a DVD to the British Music Experience, a new museum dedicated to the history of British pop music.^[133] The museum, located in The O2, opened on 9 March 2009.^[134][135]

In January 2009, Winehouse announced that she was launching her own record label. The first act on her Lioness Records is Winehouse's 13-year-old goddaughter, Dionne Bromfield. Her first album, featuring covers of classic soul records, was released on 12 October 2009.^[136] Winehouse is the backing singer on several tracks on the album and she performed backing vocals for Bromfield on the television programme Strictly Come Dancing on 10 October.^[137]

Winehouse and her family are the subject of a 2009 documentary shot by Daphne Barak titled Saving Amy.^[138] Winehouse entered into a joint venture in 2009 with EMI to launch a range of wrapping paper and gift cards containing song lyrics from her album Back to Black.^[139] On 8 January 2010, a television documentary, My Daughter Amy, aired on Channel 4.^[140] Saving Amy was released as a paperback book in January 2010.^[141]

Winehouse collaborated on a 17 piece fashion collection with the Fred Perry label. It was released for sale in October 2010. According to Fred Perry's marketing director "We had three major design meetings where she was closely involved in product style selection and the application of fabric, colour and styling details,” and gave "crucial input on proportion, colour and fit”. The collection consists of "vintage-inspired looks including Capri pants, a bowling dress, a trench coat, pencil skirts, a longline argyle sweater and a pink-and-black checkerboard-printed collared shirt".^[142][143] At the behest her family three forthcoming collections up to and including autumn/winter 2012 that she had designed prior to her death will be released.^[144]

Personal life[link]

With the paparazzi taking photographs of her wherever they could, Winehouse obtained an injunction against a leading paparazzi agency (Big Pictures) under the Protection from Harassment Act 1997, the resultant court order banning them from following her.^[145] Photographers were also banned from following her within 100 metres of her home and photographing Winehouse in her home or the home of her friends and family. According to a newspaper report, sources close to the singer said legal action was taken out of concern for the safety of Winehouse and those close to her.^[145]

Relationships[link]

Winehouse dated chef-musician Alex Clare (sometimes referred to as Alex Claire) in 2006, while on the outs with her on-off boyfriend and future husband, Blake Fielder-Civil. Clare famously sold his story to the News of the World, which published it under the headline “Bondage Crazed Amy Just Can’t Beehive in Bed”.^[146][147]

She married Fielder-Civil (born August 1978), a former video production assistant,^[148][149] on 18 May 2007, in Miami Beach, Florida. Fielder-Civil was a "dropout" of Bourne Grammar School, who moved to London at aged 16 from his native Lincolnshire.^[16] In a June 2007 interview, Winehouse admitted she could sometimes be violent toward him after she had been drinking, saying "if he says one thing I don't like then I'll chin him".^[150] In August 2007, they were photographed, bloodied and bruised, in the streets of London after an alleged fight, although she contended her injuries were self-inflicted.^[151] American men's campaigner Glenn Sacks condemned Winehouse for what he called her "bragging" about abusing her husband, saying that "a male abuser would have been locked up, stigmatised, and vilified".^[152]

Winehouse's parents and in-laws publicly reported their numerous concerns, citing fears that the two might commit suicide, with Fielder-Civil's father encouraging fans to boycott her music.^[153] Fielder-Civil was quoted in a British tabloid as saying he introduced her to crack cocaine and heroin.^[154] During a visit with Mitch Winehouse at the prison in July 2008, Fielder-Civil reportedly said that they would cut themselves to ease the pain of withdrawal.^[16]

From 21 July 2008 to 25 February 2009, Fielder-Civil was imprisoned following his guilty plea on charges of trying to pervert the course of justice as well as a charge of grievous bodily harm with intent.^{[155][156][157]} The incident, in July 2007, involved an assault on a pub landlord that resulted in a broken cheek.^[158] According to the prosecution the landlord accepted £200,000 as part of a deal to "effectively throw the [court] case and not turn up". The prosecution testified that the money used to pay off the landlord belonged to Winehouse,^[159] but that Winehouse pulled out of a meeting with the men involved in the plot, because she had to attend an awards ceremony.^[160]

Winehouse was spotted with aspiring actor Josh Bowman on holiday in Saint Lucia in early January 2009, saying she was "in love again, and I don't need drugs."^[161] She commented that the "whole marriage was based on doing drugs" and that "for the time being I've just forgotten I'm even married."^[161] On 12 January, Winehouse's spokesman confirmed that "papers have been received" for what Fielder-Civil's solicitor has said are divorce proceedings based on a claim of adultery.^[162][163] On 25 February, Blake Fielder-Civil was quoted as saying that he planned to continue divorce proceedings to give himself a drug-free fresh start.^[157] In March, Winehouse was quoted in a magazine as saying, "I still love Blake and I want him to move into my new house with me – that was my plan all along ... I won't let him divorce me. He's the male version of me and we're perfect for each other."^[164] Uncontested,^[165] the divorce was granted on 16 July 2009 and became final on 28 August 2009.^[165] Upon his request Fielder-Civil received no money in the settlement.^[166] She dated director Reg Traviss for approximately two years before her death.^[167]

Substance abuse and mental health issues[link]

Winehouse's battles with substance abuse were the subject of much media attention. In 2005, she went through a period of drinking, heavy drug use, violent mood swings and weight loss.^[16] People who saw her during the end of that year and early 2006 reported a rebound that coincided with the writing of Back to Black.^[16] Her family believes that the mid-2006 death of her grandmother, who was a stabilising influence, set her off into addiction.^[16] In August 2007, Winehouse cancelled a number of shows in the UK and Europe, citing exhaustion and ill health. She was hospitalised during this period for what was reported as an overdose of heroin, ecstasy, cocaine, ketamine and alcohol.^[168] In various interviews, she admitted to having such problems with self-harm, depression and eating disorders.^[13][169]

Winehouse told a magazine that the drugs were to blame for her hospitalisation and that "I really thought that it was over for me then."^[170] Soon after, Winehouse's father commented that when he had made public statements regarding her problems, he was using the media because it seemed the only way to get through to her.^[171] In an interview with The Album Chart Show on British television, Winehouse said she was manic depressive and not alcoholic, adding that that sounded like "an alcoholic in denial".^[172] A U.S. reporter writes that Winehouse was a "victim of mental illness in a society that doesn't understand or respond to mental illness with great effectiveness".^[173]

On 2 December 2007, images of the singer outside her home in the early morning hours, barefoot and wearing only a bra and jeans, appeared on the internet and in tabloid newspapers. In a statement, her spokesman blamed paparazzi harassment for the incident.^[174] The spokesman reported that the singer was in a physician-supervised programme and was channelling her difficulties by writing a lot of music.^[175] The British tabloid The Sun posted a video of a woman, alleged to be Winehouse, apparently smoking crack cocaine and speaking of having taken ecstasy and valium. Winehouse's father moved in with her,^[176] and Island Records, her record label, announced the abandonment of plans for an American promotion campaign on her behalf.^[177] In late January 2008, Winehouse reportedly entered a rehabilitation facility for a two-week treatment program.^[178]

On 23 January 2008, the video was passed on to the Metropolitan Police,^[177] who questioned her on 5 February.^[179] No charges were brought. On 26 March 2008, Winehouse's spokesman said she was "doing well" and denied a published report in a British tabloid that consideration was being given to having her return to rehab.^[180] Her record company reportedly believed that her recovery remained fragile.^[181] By late April 2008, her erratic behaviour, including an allegation of assault, caused fear that her drug rehabilitation efforts have been unsuccessful,^[182] leading to efforts by Winehouse's father and manager to seek assistance in having her sectioned.^[183] Her dishevelled appearance during and after a scheduled club night in September sparked new rumours of a relapse. Photographers were quoted as saying she appeared to have cuts on her legs and arms.^[125]

According to Winehouse's physician Winehouse quit illegal substances in 2008.^[184] In an October 2010 interview, Winehouse speaking of her decision to quit drugs said "I literally woke up one day and was like, 'I don’t want to do this any more”.^[185] Drinking alcohol emerged as a problem with Winehouse abstaining for a few weeks then lapsing.^[184] The physician said that Winehouse was treated with Librium for alcohol withdrawal and anxiety, and underwent psychologist and a psychiatrist reviews in 2010, but refused psychological therapy.^[184]

Violence and legal difficulties[link]

In 2006, Winehouse admitted punching a fan in the face for criticising her having taken Blake Fielder-Civil as a husband. She then attacked her spouse as he attempted to calm her down, kneeing him in the crotch.^[186]

In October 2007, Winehouse and her then-husband were arrested in Bergen, Norway for possession of seven grams of marijuana. The couple were later released and fined 3850 kroner (around £350).^[187] Winehouse first appealed the fines, claiming she was "duped" into confessing,^[187][188] but later dropped the appeal.^[189]

On 26 April 2008, Winehouse was cautioned after she admitted to police she slapped a 38 year-old man in the face, a "common assault" offence. She voluntarily turned herself in and was held overnight. Police said, at her arrival she was "in no fit state" to be interviewed.^[190] Winehouse was arrested on 7 May 2008 on suspicion of possessing drugs after a video of her apparently smoking crack cocaine was passed to the police in January,^[191] but was released on bail a few hours later because they could not confirm, from the video, what she was smoking.^[168][192] The Crown Prosecution Service considered charging her with possessing a controlled drug and allowing her premises to be used for the supply by others of a controlled drug, but she was cleared when the service could not establish that the substance in the video was a controlled drug.^[193] In reaction to the decision, former police commander John O’Connor said it is an "absolute scandal that nothing could be done" about Winehouse "cocking a snook at the law".^[194] Some members of Parliament also reacted negatively.^[194][195] Two London residents were subsequently charged with conspiracy to supply cocaine and ecstasy to Winehouse.^[196] One of the pair was sentenced to two years in prison on 13 December 2008, while the other received a two-year community order.^[197]

On 5 March 2009, Winehouse was arrested and charged with common assault following a claim by a woman that Winehouse hit her in the eye at a September 2008 Prince's Trust charity ball.^[198] At the same time, she was reported to have spat at the English socialite Pippa Middleton and to have headbutted a photographer.^[199] Winehouse's spokesperson announced the singer cancelled a scheduled United States Coachella Festival appearance in "light of current legal issues".^[200] Swearing in under her legal name of Amy Jade Civil, Winehouse appeared in court on 17 March to enter her plea of not guilty.^[201] On 23 July her assault trial began with prosecutor Lyall Thompson charging that Winehouse acted with "deliberate and unjustifiable violence" while appearing to be under the influence of alcohol or another substance. The woman, Sharene Flash, testified that Winehouse "punched me forcefully in my right eye. She used a fist, her right one.” Winehouse testified that she did not punch Flash, but tried to push Flash away from her because she was scared of Flash. Winehouse cited her worry that Flash would sell her story to a tabloid, Flash's height advantage, and Flash's "rude" behaviour as reasons for her fear of Flash.^[202][203] On the 24 July, District Judge Timothy Workman ruled that Winehouse was not guilty of the charge. Workman cited the facts that all but two of the witnesses were intoxicated at the time of the incident and that medical evidence did not show "the sort of injury that often occurs when there is a forceful punch to the eye".^[204]

On 19 December 2009, Winehouse was arrested again on charges of common assault, plus another charge of public order offence. Winehouse assaulted the front-of-house manager of the Milton Keynes Theatre after he asked her to move from her seat.^[205] On 20 January 2010, she admitted common assault and disorderly behaviour. She was given a two-year conditional discharge and ordered to pay £85 court costs and £100 compensation to the man she attacked.^[206]

Respiratory problems[link]

On 23 June 2008, Winehouse's publicist corrected earlier misstatements by Mitch Winehouse that his daughter had early stage emphysema, instead claiming she had signs of what could lead to early-stage emphysema.^[207] Mitch Winehouse had also stated that his daughter's lungs were operating at 70 percent capacity and that she had an irregular heartbeat. Mitch Winehouse said that these problems had been caused by her chain smoking crack cocaine. The singer’s father also reported that doctors had warned Winehouse that, if she continued smoking crack cocaine, she would have to wear an oxygen mask and would eventually die.^[208] In a radio interview, Mitch Winehouse said the singer was responding "fabulously" to treatment, which included being covered with nicotine patches.^[209] British Lung Foundation spokesman Keith Prowse noted this type of condition could be managed with treatment. Prowse also said the condition was not normal for a person her age but "heavy smoking and inhaling other substances like drugs can age the lungs prematurely".^[210] Norman H. Edelman of the American Lung Association explained that if she stopped smoking, her lung functions would decline at the rate of a normal person, but continued smoking would lead to a more rapid decline in lung function.^[211] Photographs of the singer with a cigarette in her mouth, taken 23 June 2008, were widely published.^[212]

Winehouse was released from The London Clinic 24 hours after returning from a temporary leave to perform at Nelson Mandela's 90th birthday and at a concert in Glastonbury, and continued receiving treatment as an outpatient.^[213] In July 2008, Winehouse stated that she had been diagnosed with "some areas of emphysema" and said she is getting herself together by "eating loads of healthy food, sleeping loads, playing my guitar, making music and writing letters to my husband every day".^[214] She also kept a vertical tanning bed in her apartment.^[30] Winehouse began precautionary testing on her lungs and chest on 25 October 2008^[215] at the London Clinic for what was reported as a chest infection. Winehouse was in and out of the facility and was granted permission to set her own schedule regarding home leave.^[82] She returned to the hospital on 23 November 2008 for a reported reaction to her medication.^[216]

Death[link]

Tributes outside Amy Winehouse's home at Camden Square on the evening of her death on 23 July 2011

Winehouse's bodyguard said that he arrived at her residence three days before her death and felt she was somewhat intoxicated. He observed moderate drinking over the next few days. He observed her "laughing, listening to music and watching TV at 2 am the day of her death". According to the bodyguard at 10 am he observed her lying on her bed and tried unsuccessfully to rouse her. This did not raise much suspicion because she usually slept late after a night out. According to the bodyguard shortly after 3 pm he checked on her again and observed her lying in the same position as before leading to a further check in which he concluded she was not breathing and had no pulse. He claimed he subsequently called emergency services.^[184] At 3:54 pm BST on 23 July 2011, two ambulances were called to Winehouse's home in Camden, London.^[217][218] Winehouse was pronounced dead at the scene.^[219] Shortly afterwards, the Metropolitan Police confirmed that she had died.^[220][221] After her death was announced, media and camera crews appeared, as crowds gathered near Winehouse’s residence to pay their respects. Forensic investigators entered the flat as police cordoned off the street outside. Police recovered one small and two large bottles of vodka from her room.^[184]

A coroner's inquest reached a verdict of misadventure. The report released on 26 October 2011 explained that Winehouse's blood alcohol content was 416 mg per decilitre at the time of her death, more than five times the legal drink-drive limit. According to the coroner, "The unintended consequences of such potentially fatal levels was her sudden death."^[184][222]

Romanian singers Rona Hartner, Paula Seling, Nico and Maria Radu performing at a memorial Amy Winehouse concert in Bucharest on 23 October 2011.

Winehouse's record label, Universal Republic, released a statement that read in part: "We are deeply saddened at the sudden loss of such a gifted musician, artist and performer."^[223][224] Many musical artists have since paid tribute to Winehouse including U2, M.I.A., Lady Gaga, Mutya Buena, Bruno Mars, Nicki Minaj, Keisha Buchanan, Rihanna, George Michael, Adele, Kelly Clarkson, Courtney Love,^[225] and the American punk rock band Green Day, who wrote a song in her tribute titled "Amy."^[226] Family and friends attended Winehouse's funeral on 26 July 2011 at Edgwarebury Lane cemetery in north London.^{[227][228][229]} Her mother and father, Janis and Mitch Winehouse, close friend Kelly Osbourne, producer Mark Ronson and her boyfriend Reg Traviss were among those in attendance at the private service led by Rabbi Frank Hellner.^[227][228] Her father delivered the eulogy, saying "Goodnight, my angel, sleep tight. Mummy and Daddy love you ever so much."^[227] Carole King's "So Far Away" closed the service with mourners singing along.^[230] She was later cremated at Golders Green Crematorium.^[231] The family planned to sit a two-day shiva.^[231] Winehouse's parents set up a foundation in her name, to help those affected by drug addiction.^[232]

Controversy[link]

Winehouse in 2007

Winehouse's dichotomous public image of critical and commercial success versus personal turmoil proved to be controversial. The New Statesman called Winehouse "a filthy-mouthed, down-to-earth diva,"^[233] while Newsweek called her "a perfect storm of sex kitten, raw talent and poor impulse control."^[234] Karen Heller with The Philadelphia Inquirer summarised the maelstrom this way:

She's only 24 with six Grammy nods, crashing headfirst into success and despair, with a codependent husband in jail, exhibitionist parents with questionable judgement, and the paparazzi documenting her emotional and physical distress. Meanwhile, a haute designer Karl Lagerfeld appropriates her dishevelled style and eating issues to market to the elite while proclaiming her the new Bardot.^[235]

By 2008, her continued drug problems threatened her career. Even as Nick Gatfield, the president of Island Records, toyed with the idea of releasing Winehouse "to deal with her problems", he remarked on her talent, saying, "It’s a reflection of her status [in the U.S.] that when you flick through the TV coverage [of the Grammys] it’s her image they use."^[177] Post-Grammys, some questioned whether Winehouse should have been honoured with the awards given her recent personal and drug problems,^{[236][237][238]} including Natalie Cole, who introduced Winehouse at the ceremony. Cole (who battled her own substance-abuse problems while winning a Grammy for Best New Artist in 1975^[239]) remarked, "I think the girl is talented, gifted, but it's not right for her to be able to have her cake and eat it too. She needs to get herself together."^[239] In an opinion newspaper commentary, Antonio Maria Costa, executive director of the United Nations Office on Drugs and Crime, said that the alleged drug habits of Winehouse and other celebrities send a bad message "to others who are vulnerable to addiction" and undermine the efforts of other celebrities trying to raise awareness of problems in Africa, now that more cocaine used in Europe passes through Africa.^[240] Winehouse's spokesperson called Costa a "ludicrous man" and noted that "Amy has never given a quote about drugs or flaunted it in any way. She's had some problems and is trying to get better. The U.N. should get its own house in order."^[241] Following Winehouse's death William Bennett a former director of the United States Office of National Drug Control Policy criticised the Grammy Awards nominating committee along similar lines.^[242] Graeme Pearson, the former head of Scotland's drug enforcement agency, criticised Winehouse and Kate Moss for making going to rehab a badge of honour, thus giving the false impression that quitting drugs is easy, because many cannot afford to go to clinics.^[243]

Winehouse became a staple in popularity polls due not to her musical contributions, but her lifestyle. The 2008 NME Awards nominated Winehouse in the categories of "Villain of the Year", "Best Solo Artist", and "Best Music DVD"; Winehouse won for "Worst Dressed Performer".^[244][245] In its third annual list, Glamour magazine named Winehouse the third worst dressed British Woman.^[246] Winehouse was ranked number two on Richard Blackwell's 48th annual "Ten Worst Dressed Women" list, behind Victoria Beckham.^[247] In an April 2008 poll conducted by Sky News, Winehouse was named the second greatest "ultimate heroine" by the UK population at large, topping the voting for that category of those polled under 25 years old.^[248] Psychologist Donna Dawson commented that the results demonstrate women like Winehouse who have "a certain sense of vulnerability or have had to fight against some adversity in their lives” receive recognition.^[248] Winehouse was voted the second most hated personality in the United Kingdom in a poll conducted one month later by Marketing magazine.^[249]

Speaking at a discussion entitled Winehouse or White House?: Do we go too big on showbiz news? Jeff Zycinski, head of BBC Radio Scotland, said the BBC and media in general were complicit in the destruction of celebrities like Winehouse. He said that public interest in the singer's lifestyle does not make her lifestyle newsworthy. Rod McKenzie editor of the BBC Radio One program Newsbeat replied that "If you play [Amy Winehouse's] music to a certain demographic, those same people want to know what's happening in her private life. If you don't cover it, you're insulting young license fee payers."^[250] The British artist M.I.A. was quoted in The Guardian in 2007 as saying she found Winehouse "really interesting", saying "I once saw her in the street and she was really out of it, so I guess she is really living it out. I think Amy's thing is feeling really weird about what she does and dealing with that."^[251] British singer and songwriter Lily Allen was quoted in a Scottish newspaper as saying

I know Amy Winehouse very well. And she is very different to what people portray her as being. Yes, she does get out of her mind on drugs sometimes, but she is also a very clever, intelligent, witty, funny person who can hold it together. You just don't see that side.^[252]

Artistic impressions[link]

London's Mall Galleries opened an exhibition in May 2008 that included a sculpture of Winehouse, entitled Excess. The piece, created by Guy Portelli, had a miniature of the singer lying on top of a cracked champagne bottle, with a pool of spilled liquid underneath. The body was covered with what appeared to be tiny pills, while one outstretched hand held a glass.^[253] Another piece, a print entitled "Celebrity 1" by artist Charlotte Suckling, was exhibited in the same exhibition.^[253] A wax sculpture of Winehouse went on display at the London Madame Tussauds on 23 July 2008. The singer did not attend the unveiling, although her parents did.^[254] A sculpture by Marco Perego, entitled "The Only Good Rock Star Is a Dead Rock Star", that depicts Winehouse lying in a pool of blood with an apple and a bullet hole in her head after being shot by American novelist and beat poet William S. Burroughs (in a recreation of the accidental killing of his wife Joan Vollmer),^[255] was scheduled to go on display in New York’s Half Gallery on 14 November 2008. The sale price for the sculpture is listed at US $100,000. Perego said of the sculpture "Rock stars are the sacrificial animals of society." Winehouse’s spokesperson said "It’s a funny kind of tribute. The artist seems in thrall to a tabloid persona that is not the real Amy. People often use her image to sell their work."^[255]

Discography[link]

Studio albums:

• Frank (2003)
• Back to Black (2006)

Posthumous albums:

• Lioness: Hidden Treasures (2011)

Awards and nominations[link]

Among the awards and recognitions for Frank, Winehouse earned an Ivor Novello Award for Best Contemporary Song ("Stronger Than Me"),^[256] a BRIT Award nomination for Best Female Solo Artist,^[257] and an inclusion in Robert Dimery's 2006 book, 1001 Albums You Must Hear Before You Die.^[258] Back to Black produced numerous nominations, including two BRIT Awards (Best Female Solo Artist and Best British Album), six Grammy Awards (including five wins),^[3] four Ivor Novello Awards, four MTV Europe Music Awards, three MTV Video Music Awards, three World Music Awards, and was nominated for the Mercury Prize (Album of the Year) and a MOBO Awards (Best UK Female). During her career, Winehouse received 23 awards from 60 nominations. In February 2012, Winehouse was listed at number 26 on VH1's 100 Greatest Women In Music.^[6]

See also[link]

• 27 Club

References[link]