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Analytical skill is the ability to visualize, articulate, and solve both complex and uncomplicated problems and concepts and make decisions that are sensical based on available information. Such skills include demonstration of the ability to apply logical thinking to gathering and analyzing information, designing and testing solutions to problems, and formulating plans.

To test for analytical skills one might be asked to look for inconsistencies in an advertisement, put a series of events in the proper order, or critically read an essay. Usually standardized tests and interviews include an analytical section that requires the examiner to use their logic to pick apart a problem and come up with a solution.

Although there is no question that analytical skills are essential, other skills are equally required as well. For instance in systems analysis the systems analyst should focus on four sets of analytical skills: systems thinking, organizational knowledge, problem identification, and problem analyzing and solving.

It also includes the way we describe a problem and subsequently finding out the solutions.

References[link]

• The Group-Task Approach: Developing Analytical Skills in the United States History Survey

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Craig S. Fleisher is a researcher and author who has written or edited several important books in the field of business and competitive intelligence and analysis.^[1] Before becoming Dean of the Business School at the College of Coastal Georgia, he was awarded two endowed research chair positions while a Professor of Strategy at the Odette School of Business, University of Windsor, Ontario, Canada. His research addresses phenomena in the areas of business and competitive intelligence, corporate public affairs (government relations and lobbying), and performance management and measurement.

Background, education and academic career[link]

Fleisher received his PhD in business from the Katz Graduate School of Business, University of Pittsburgh, his MBA in Human Resource Management and Marketing from the Owen Graduate School of Management, Vanderbilt University, and BSBA in Finance, Insurance and Real Estate from the University of Florida. He also held positions in mortgage banking management, real estate appraisal, and consulting at various points in his career. After getting his PhD, he took an appointment at the University of Calgary as Associate Professor in the Policy and Environment area, spent nearly a decade in various roles at the School of Business and Economics at Wilfrid Laurier University in Waterloo, Ontario, and was at the University of Windsor for seven years, following a couple of years in leadership positions at the University of New Brunswick. He serves as a Docent of the Institute of Business Information Management and Logistics at Tampere University of Technology (Finland), is a member of the graduate faculty for the MScom at the Università della Svizzera italiana in Lugano, Switzerland, has also served as a visiting professor or scholar at the University of Sydney (Australia), De Montfort University (Leicester, UK), and University of Waikato (Hamilton, New Zealand).

He is considered an expert in the business or competitive intelligence and analysis area^[2] based on the number of cited pieces he has written or the level of sales his writings have achieved, as well as in the area of corporate public affairs^[3] where his books have been positively reviewed or named as best-sellers. He was recognized for his lifetime contributions to the field of competitive intelligence by being named the international Meritorious award winner and Fellow of the Society of Competitive Intelligence Professionals (Alexandria, Virginia, USA),^[4] and his efforts in graduate teaching led him to be named one of Canada’s top MBA professors by Canadian Business Magazine in 2006. He has been interviewed about his expertise and research by leading media outlets for magazines, narrow-cast web publications, newspaper, radio and television in a variety of countries, most notably Australia, Canada, and the USA.

Research and writing[link]

Fleisher’s academic research primarily focuses on two distinct areas of business activity, business and competitive intelligence, and corporate public affairs. Fleisher’s dissertation was in the area of measuring public affairs performance,^[5] and his research on public affairs benchmarking, performance measurement, and management is among the most cited according to Google Scholar in this field.^[6] His two books on these topics, published in 1995 and 1998 by the Public Affairs Council which is headquartered in Washington, DC were recognized as the Council’s best-sellers at their time. He has also published the 31 chapter large Handbook of Public Affairs (Sage, 2005) with his colleague Phil Harris from University of Chester, United Kingdom.

Since 2001, Fleisher is well known for his work in the area of business and competitive intelligence, particularly in pushing for the professionalization of the field.^[7] He has published 3 edited volumes with his Wilfrid Laurier University Marketing professorial colleague David Blenkhorn, those being Managing Frontiers in Competitive Intelligence in 2001 (Quorum Books, an imprint of the Greenwood Publishing Group), Controversies in Competitive Intelligence published in 2003 by Praeger Publishers, and Global Business and Competitive Intelligence in 2005 by Praeger Publishers.

Winner of the international Strategy and Competitive Intelligence Professional's Meritorious Award for his lifetime contributions to the field of competitive intelligence, he may be best known for his two books looking at analysis methods used by consultants and practitioners in applied strategy. This included Strategic and Competitive Analysis with his colleague and fellow Society of Competitive Intelligence Professionals Meritorious award winner Babette Bensoussan Babette Bensoussan, Prentice Hall, 2003) and Business and Competitive Analysis also with Bensoussan, FT Press, 2007). These books provided background and application information for 48 separate methods of understanding business phenomena and competition,^[8] ranging from popular methods like SWOT analysis, financial ratio & statement analysis, critical success factor analysis, issue analysis, and S-curves to less popular but no less important methods including business model analysis, linchpin analysis, and alternative competing hypotheses.^[9] These books also address competitor analysis.

Other professional experience[link]

In addition to his work in academia, Fleisher has served as President of the Board of Directors of the Society of Competitive Intelligence Professionals (Alexandria, Virginia, USA), inaugural chair of the Competitive Intelligence Foundation (Washington, DC) - an organization that he also founded and helped launch with then SCIP Executive Director Alexander Graham, President of the Canadian Council for Public Affairs Advancement, Editor of the Journal of Competitive Intelligence and Management, Associate Editor of the Journal of Public Affairs published by John Wiley & Sons, and on the editorial boards of the International Journal of Technology Intelligence and Planning (Inderscience Publishers), Asia Pacific Public Relations Journal, South African Journal of Information Management, Competitive Intelligence Review, Public Affairs, and SCIP Online. He is also a long-time contributor to the Academy of Management’s Social Issues in Management division, a founding member of the International Association of Business and Society, a life member of the International Association of Business Communicators, an academic board member of the European Centre for Public Affairs, and a 2007 Canadian award-winning faculty advisor for the Golden Key International Honour Society.

Fleisher also speaks globally on his research, having been to over two score different countries in a variety of roles ranging from key-noting conferences and meetings to serving as an authoritative panel member. He regularly shares his research and expertise to corporate groups, executive audiences, professional and trade associations, as well as government departments and officials.^[10]

Partial bibliography[link]

Fleisher is the author of ten books and more than one hundred peer-reviewed academic articles in various journals or academic serials. The following bibliography lists a few of his recent publications:

• Bensoussan, Babette, and Craig S. Fleisher (2009). Financial Times Guides: Analysis for Managers - Effective Planning Tools and Techniques, London: FT Press.
• Bensoussan, Babette, and Craig S. Fleisher (2008). Analysis without Paralysis: 10 Tools to Make Better Strategic Decisions, London: FT Press.
• Fleisher, Craig S., and Babette E. Bensoussan, (2007). Business and Competitive Analysis: Effective Application of New and Classic Methods, London: FT Press.
• Harris, Phil, and Craig S. Fleisher (2005). Handbook of Public Affairs, London: SAGE.
• Blenkhorn, David, and Craig S. Fleisher (2005). Competitive Intelligence and Global Business, Westport, CT: Praeger Publishers.
• Fleisher, Craig S., and Babette E. Bensoussan, (2003). Strategic and Competitive Analysis: Methods and Approaches to Analyzing Business Competition (also translations published in Chinese, Japanese, Korean, Russian, and an international edition), Upper Saddle River, NJ: Prentice Hall.
• Fleisher, Craig S. (1997). Assessing, Managing and Maximizing Public Affairs Performance, Washington, DC: Public Affairs Council.
• Fleisher, Craig S. (1995). Public Affairs Benchmarking, Washington, DC: Public Affairs Council.

References[link]

• Allen, Geoff. Journal of Public Affairs, 2006, 6(3/4).
• Book News Inc. (2007). Portland Oregon.
• Blenkhorn, D. and C. S. Fleisher. Competitive Intelligence and Global Business. Westport, CT: Praeger, 2005.
• Dishman, P., Fleisher, C. S., and V. Knip. "Chronological and Categorized Bibliography of Key Competitive Intelligence Scholarship: Part 1 (1997–2003)", Journal of Competitive Intelligence and Management, 1(1), 16-78.
• Fleisher, Craig S., Wright, Sheila [1], and R. Tindale. "Bibliography and Assessment of Key Competitive Intelligence Scholarship: Part 4 (2003-2006)", Journal of Competitive Intelligence and Management, 2007, 4(1), 32-92.
• Fleisher, Craig S. and Babette E. Bensoussan. Business and Competitive Analysis: Effective Application of New and Classic Methods, FT Press, 2007.
• Fleisher, C. S. (2003). "Competitive Intelligence Education: Competencies, Sources and Trends," Information Management Journal, March/April, 56-62.
• Fleisher, Craig S. (2003). "Should the Field be Called 'Competitive Intelligence?' pp. 56–69 in Fleisher, Craig S., and David Blenkhorn [eds.], Controversies in Competitive Intelligence: The Enduring Issues. Westport, CT: Praeger, 2003.
• Fleisher, Craig S., Knip, Victor, and P. Dishman. "Bibliography and Assessment of Key Competitive Intelligence Scholarship: Part 2 (1990–1996), Journal of Competitive Intelligence and Management, 2003, 1(2), 11-86.
• Fleisher, Craig S., and Babette E. Bensoussan. Strategic and Competitive Analysis: Methods and Techniques for Analyzing Business Competition. Prentice Hall, Upper Saddle River, 2003.
• Fleisher, Craig S., and David Blenkhorn. Managing Frontiers in Competitive Intelligence. Westport, CT: Quorum, 2001.
• Knip, Victor, P. Dishman, and C. S. Fleisher. "Bibliography and Assessment of Key Competitive Intelligence Scholarship: Part 3 (The Earliest Writings-1989)", Journal of Competitive Intelligence and Management, 2003, 1(3), 10-79.

Jeannette Marie Wing is a computer science professor at Carnegie Mellon University, Pittsburgh, Pennsylvania, United States, and assistant director for Computer and Information Science and Engineering at the NSF.

She earned her S.B. and S.M. in Electrical Engineering and Computer Science at MIT in June 1979. Her advisors were Ronald Rivest and John Reiser. In 1983, she earned her Ph.D. in Computer Science at MIT under John Guttag.

Wing has been a leading member of the formal methods community, especially in the area of Larch. She has led many research projects and has published widely [1].

With Barbara Liskov, Jeannette Wing developed the Liskov substitution principle, published in 1993.

She is on the editorial board of the following journals: Journal of the ACM, Formal Aspects of Computing (North American Editor), Formal Methods in System Design, International Journal of Software and Informatics, Journal of Information Science and Engineering, Software Tools for Technology Transfer.

Books[link]

• J. M. Wing, J. C. P. Woodcock, and J. Davies (eds.), Proceedings of FM'99: First World Congress on Formal Methods in the Development of Computing Systems, Toulouse, France, Springer-Verlag, LNCS 1708 (Volume I) and 1709 (Volume II), 1999.
• U. Martin and J. M. Wing (eds.), Proceedings of the First International Workshop on Larch, Springer-Verlag, Workshops in Computing Series, 1993.
• J. V. Guttag and J. J. Horning (eds.) with S. J. Garland, K. D. Jones, A. Modet, and J. M. Wing, Larch: Languages and Tools for Formal Specification, Springer-Verlag, 1993.

See also[link]

• Women in computing
• Liskov substitution principle

External links[link]

• Jeannette M. Wing home page
• List of publications from the DBLP Bibliography Server.
• [2] Q&A With: Jeannette Wing By Lauren Aaronson
• Jon Udell's Interviews with Innovators - Dr. Jeannette Wing

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