Saturday, 24 March 2012
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By
Keeping customers and clients happy should be your business’s main focus. They are the lifeblood of your operation and without them you will fail.
Saturday, 24 March 2012
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By
If you aren’t meeting your sales targets, there are usually clear reasons why. Don’t sit around and wait for sales to improve – be proactive and figure out why you’re lagging behind.
Saturday, 24 March 2012
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By
You need to offer customers an experience they can’t receive anywhere else. This can range from the quality of your product, to the level of customer service they receive.
Saturday, 24 March 2012
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By
Negotiation skills are crucial when starting your business. You won’t have the cash to spend as much as you want, so negotiating discounts and deals with suppliers, customers and advertising teams will be crucial to helping you get off the ground.
Saturday, 24 March 2012
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By
Most businesses go through times when sales are low. During those periods it’s good to have plans ready to increase activity and keep the business moving forward.
Friday, 23 March 2012
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By
Michelle Hammond
US apparel brand J.Crew has opened its online store to Australian and Asian consumers as it perseveres with its global expansion, suggesting retail start-ups can learn from the business’ success.
Monday, 19 March 2012
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By
Alexandra Cain
The ability to sell can make or break a start-up. So what’s the most effective way of selling when you’re growing a business? Here are the pros and cons of seven common approaches. BY ALEXANDRA CAIN.
Friday, 16 March 2012
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By
Michelle Hammond
eBay will make improvements and upgrades to its Australian site, including changes to its pictures service and fewer insertion fee tiers, in a bid to boost the usability of the site for sellers.
Tuesday, 13 March 2012
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By
Oliver Milman
With eBooks revolutionising the publishing business, self-publisher and consultant Sean Roach gives us the inside word on how you can cash in. BY OLIVER MILMAN.
Friday, 09 March 2012
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By
Michelle Hammond
Small businesses can now gain greater insight into the group buying channel, with the launch of a business guide designed to complement the Australian Group Buying Code of Conduct.
Friday, 09 March 2012
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By
Taskmaster
Many entrepreneurs and managers forget about looking for evidence to support people’s claims.
Tuesday, 06 March 2012
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By
Michelle Hammond
Australian franchise Jim’s Group has partnered with discount voucher site DiscountOn.com.au in order to spark sales, with an expert saying similar long-term partnerships are on the cards.
Monday, 27 February 2012
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By
Taskmaster
Review your range of products and services. Is there a good, better and best option? If not, why not?
Friday, 24 February 2012
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By
Taskmaster
Leadership tussles may be fascinating, but don't lose sight of what's really important.
Wednesday, 22 February 2012
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By
Taskmaster
What techniques can you employ to separate the buying misleaders from the people with genuine interest? Qualification of prospects is key.
Monday, 20 February 2012
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By
Taskmaster
Company founders of all sizes struggle with a very important question – how much should you get involved in the sales process?
Thursday, 16 February 2012
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By
Michelle Hammond
Domino’s Pizza has recorded a 23% half-year profit, thanks in part to the success of its mobile app, suggesting start-ups can learn from companies that use their apps to help generate sales.
Thursday, 09 February 2012
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By
Michelle Hammond
A retail expert has identified her top tips for sparking sales in the lead-up to Valentine’s Day, with a new report revealing only a third of women plan to purchase a present for their partner.
Tuesday, 07 February 2012
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By
Taskmaster
The best experts are those that want to share their knowledge, not lord it over others.
Tuesday, 07 February 2012
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By
Oliver Milman
The sales expectations of Australian businesses have hit an eight-year high, with expected interest rate reductions boosting confidence, according to a new study.
Monday, 06 February 2012
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By
Michelle Hammond
About 95% of the market revenue in Australia’s group buying industry is generated by just eight sites, new research reveals, but an expert says niche players still have an opportunity to compete.
Thursday, 02 February 2012
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By
Michelle Hammond
Bricks-and-mortar franchisees can enhance their online presence through the use of online location-based marketing, which in turn entices customers into their stores, a franchising expert says.
Friday, 27 January 2012
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By
Nicole Kersh
Here are a few tactics you could try to wake your customers from their festive slumber and entice them to spend.
Tuesday, 24 January 2012
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By
Michelle Hammond
Personal care company The Heat Group has acquired natural skincare retailer Billie Goat Soap for an undisclosed sum, saying it intends to make further acquisitions as it expands its portfolio.
Tuesday, 24 January 2012
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By
Oliver Milman and Michelle Hammond
Invaluable sales tips and tales of woe from five of Australia’s leading sales gurus. BY OLIVER MILMAN AND MICHELLE HAMMOND.