Managing people

Advice What should I do when staff choose to depart?

You should discuss the matter with the employee in private to determine why he or she feels they must leave. Ask whether the issue is employment related and if anything could be done to increase their chances of staying on.

Advice How should I go about dismissing staff?

The first step is to put your decision in writing and hold a meeting with the staff member. You should also consider having a third party attend and inviting the staff member to bring a third party too.

Advice What grounds should I dismiss someone on?

sually a business will fire an employee if they have either clearly broken a workplace policy, or have committed a serious crime. However, it is more likely a sacking will occur when a policy has been broken. These can relate to occupational health and safety regulations, sexual harassment or even privacy. You are right to expect a reasonable level of behaviour in your workplace, and if this is not being met, following a number of warnings, you may be able to fire the employee. Some of these grounds could include theft, fraud, violence or the threat of violence and breaching health and safety policies. Also consider policies around information technology and what staff are, or aren’t, allowed to share over corporate networks and the internet. Breaches of policy could include sharing pornography over a network, or giving out other inappropriate material. Monitor the use of social media. Following some recent legal cases there are now grounds to fire staff based on comments made on social media – especially if those comments are made during work. Make sure these policies and procedures are clear, documented and are known to all employees. No staff member should have an excuse if a workplace policy is broken.

Advice How do I make redundancies?

You should first be absolutely sure the redundancy is necessary for the business to continue. Fair Work will only accept that a redundancy is genuine if you are unable to move the employee to another role or area within the business.

Advice How do I work out pay and leave levels?

If you are employing casual or part-time employees, you will need to contact Fair Work and get advice on what awards will apply to your industry and subsequent pay rates.

Taskmaster Take advantage of your lack of knowledge

Playing dumb can be a wonderful weapon and there are plenty of different ways to use it.

Mentors Have you got any good tips on how to motivate staff?

When you Google How to Motivate Staff you’ll find there are 20 best ways, 10 steps, three scientific steps and a plethora of fun and inspirational team building activities. So, which one would you choose for your staff?

News Brendan O’Connor takes position in Cabinet as new Small Business Minister

Brendan O’Connor has been named Australia’s new Small Business Minister, with Julia Gillard heeding business calls by making it a Cabinet position.

Mentors Start-up lessons from the Australian Labor Party

Kevin Rudd’s leadership challenge and the discussion that has been generated by it provide some important lessons for start-ups. BY MICHAEL FOX.

News Three ways to speed up service delivery in your start-up

Almost 90% of clients from Asia-Pacific companies expect faster service than they did five years ago, research shows, suggesting start-ups need to improve service delivery in order to remain competitive.

News Gillard defeats Rudd, Govt urged to switch focus to struggling SMEs

Julia Gillard has retained her position as prime minister, defeating bitter rival Kevin Rudd 71-31 in a Labor caucus vote, with business groups urging the government to return its focus to “real” issues.

News Got a Rudd vs Gillard fight brewing in your workplace? Here are five ways to stop office politics before it gets nasty

Office politics is brutal and can bring down a company completely. Here are five ways to stop it before it starts.

Mentors Three Lessons from web start-up legend Tony Hsieh

Tony Hsieh sold his first start-up to Microsoft for $265 million, and recently sold his second for $1.2 billion. If you're about to launch a business, the secrets to his success are essential reading. BY ADAM FRANKLIN.

Start-up TV Why we need social entrepreneurs

Linc Energy CEO Peter Bond - ranked as the 10th wealthiest person in Australia – explains why the value of entrepreneurship isn’t purely in the personal income that is generated.

Taskmaster Ask yourself if you would re-hire your team

While improving your hiring processes and policies is important in a growing company, business owners also need to be able to make tough calls on existing staff.

Article Employee Matters

Employee Matters founder Natasha Hawker launched her HR consultancy despite having three young children and an unemployed husband. Will the venture overcome these hurdles?

Taskmaster Beware of brainstorming bias

Brainstorming. Nothing else quite gets my heart singing like hearing the inane suggestions of my teammates.

Taskmaster Twitter-ise your internal communication

Twitter provides short, sharp messages. To the point. No wastage. So why not use this platform to inspire a more efficient way of getting information from your staff?

News Top five franchises emerging from the US

Franchises in the aged care, fitness and real estate industries are among the best with regard to franchisee satisfaction, a US-based report reveals, suggesting start-ups here can learn from them.

News Two-thirds of employees say they deserve a pay rise: Report

Salary expectations are a growing source of tension between employers and employees, according to a new report, with two-thirds of employees believing they deserve a pay rise.

Taskmaster Talk it up

There’s a certain way to say everything and when times are slow, as they are now for many businesses, you really need to pick your words carefully.

Mentors Letting go and embracing delegation

While it’s easy to fall into the trap of taking on everything yourself, learning to delegate can be one of the most crucial techniques you use to help grow your business. BY MARK CAMPBELL.

Taskmaster Beware the business love triangle

If your business partner is also your life partner it’s imperative you have a shareholders’ agreement that sets out exactly what would happen if your love ever goes cold.

Taskmaster Give yourself a clap

Keeping morale high by finding reasons to celebrate will be crucial this year, so make sure you find ways to do it.

Features Modelling an overly-lean start-up

When Taryn Williams started her modelling agency WINK, she quickly realised her management style wasn’t sustainable if she wanted to be taken seriously. BY MICHELLE HAMMOND.

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