Riseup provides online communication tools for people and groups working on liberatory social change. We are a project to create democratic alternatives and practice self-determination by controlling our own secure means of communications.
Email¶
We provide secure and private email accounts, accessible via the web, shell, IMAP, or POP. Get help on mail. Login to webmail. Request an account. Reset lost password. Change my settings.
Mailing Lists¶
We provide mailing lists for activist organizations. Get help on lists. Login to lists. Request a list. Subscribe. Unsubscribe.
New Services¶
We are testing VPN, chat, and etherpad services. These services are still under development, and may be unreliable at times. If you want to help test them, please give them a try.
Resources¶
Resources and tutorials for more secure communication.
In order to contact us with a question, use the help desk form to create a help ticket. But first, please search and read the online documentation found on this site.
Our old help documentation is still available at oldhelp.riseup.net.
System Updates
We had a short Seattle network outage
19 Jan 06:31
Our Seattle colo provider had a short network outage caused by the snowstorm, but things are back now. Sorry and let us know if you see any problems.
Mail delivery will be delayed today while we do upgrades
14 Jan 21:47
We are doing some upgrades today, so mail delivery will be delayed. No mail will be lost
Mail delivery will be down this saturday, January 14th
10 Jan 23:52
We apologize for the inconvenience, but we won't be delivering new mail this Saturday while we do some upgrades. No mail will be lost, and all mail that has built up will be delivered when we finish. Thanks for your patience!
NYC-VPN temporarily turned off
12 Dec 22:45
It will be off for at least a day while we sort some things out.
All is well
01 Dec 23:50
The mail problems are solved, everything is back to normal.
Mail problems
01 Dec 23:37
We're having problems with mail logins and sending/receiving. Some things are disabled until we fix them so mail won't be lost.
Mail outage due to hardware failure
28 Nov 16:19
Some users may experience problems checking their email this morning. This is due to a drive failure in one of our machines. We are working on it and will have it back soon!
Problems solved
25 Oct 23:08
Everything is back to normal
network problems
25 Oct 21:55
we're seeing some network problems right now, we're working on tracking it down
Migration to new mail servers completed
19 Oct 13:54
We resolved the issues with the migration. If you see problems with your mail, please file a ticket. Users who haven't changed their password in a while will need to change their password, as explained at https://help.riseup.net/en/mail-passwords#how-do-i-change-my-password
We're aware of the mail problems for some users
18 Oct 21:40
We moved people to a new, faster server, but there is currently a problem preventing some users from receiving and sending mail. We are working on it and expect it to be resolved soon. All mail will be delivered.
All Systems Go
11 Oct 10:42
The maintenance is complete, all systems are back to normal.
webmail maintenance
11 Oct 05:48
The webmail servers will each have a brief outage in the next hour for maintenance. Thanks for your patience.
Problems with one mail machine
02 Oct 17:31
There is a problem and some users are unable to check their mail at the moment. No mail is lost, and it should be back up soon. We apologize for any inconvenience.
Shell.riseup.net down due to hardware problems
29 Sep 03:11
The mail problems from earlier today should be resolved. The Shell outage may take some time to sort out due to some serious hardware issues. We are working on it.
Mail is currently down and shell.riseup.net is having hardware problems
29 Sep 00:43
Our birds are busy in the nest trying to fix the problems. Please be patient and sorry for the trouble.
We are moving some users to a shiny new server
28 Sep 20:28
There may be some intermittent login problems right now. Don't panic! Your mail is safe. We are just moving some users to a new machine. Things should be back to normal in a few hours.
Sorry for the issues with squirrelmail
26 Sep 21:01
We just updated our frontend mail machines, and there are some problems with squirrelmail. We are working to fix it. Please be patient. IMP should be working okay in the meanwhile.
Give to Riseup!
23 Sep 22:44
We need money to keep the servers running, to keep the bandwidth flowing, and to keep the hackers happy. Please give if you can.
New webmail machines in rotation
23 Sep 20:53
Some of the time you use webmail, you'll get a new machine, which should work faster with better language support. If you have any issues, please file a help ticket.
We had a short Seattle network outage
19 Jan 06:31
Our Seattle colo provider had a short network outage caused by the snowstorm, but things are back now. Sorry and let us know if you see any problems.
Mail delivery will be delayed today while we do upgrades
14 Jan 21:47
We are doing some upgrades today, so mail delivery will be delayed. No mail will be lost
Mail delivery will be down this saturday, January 14th
10 Jan 23:52
We apologize for the inconvenience, but we won't be delivering new mail this Saturday while we do some upgrades. No mail will be lost, and all mail that has built up will be delivered when we finish. Thanks for your patience!
NYC-VPN temporarily turned off
12 Dec 22:45
It will be off for at least a day while we sort some things out.
All is well
01 Dec 23:50
The mail problems are solved, everything is back to normal.
Mail problems
01 Dec 23:37
We're having problems with mail logins and sending/receiving. Some things are disabled until we fix them so mail won't be lost.
Mail outage due to hardware failure
28 Nov 16:19
Some users may experience problems checking their email this morning. This is due to a drive failure in one of our machines. We are working on it and will have it back soon!
Problems solved
25 Oct 23:08
Everything is back to normal
network problems
25 Oct 21:55
we're seeing some network problems right now, we're working on tracking it down
Migration to new mail servers completed
19 Oct 13:54
We resolved the issues with the migration. If you see problems with your mail, please file a ticket. Users who haven't changed their password in a while will need to change their password, as explained at https://help.riseup.net/en/mail-passwords#how-do-i-change-my-password
We're aware of the mail problems for some users
18 Oct 21:40
We moved people to a new, faster server, but there is currently a problem preventing some users from receiving and sending mail. We are working on it and expect it to be resolved soon. All mail will be delivered.
All Systems Go
11 Oct 10:42
The maintenance is complete, all systems are back to normal.
webmail maintenance
11 Oct 05:48
The webmail servers will each have a brief outage in the next hour for maintenance. Thanks for your patience.
Problems with one mail machine
02 Oct 17:31
There is a problem and some users are unable to check their mail at the moment. No mail is lost, and it should be back up soon. We apologize for any inconvenience.
Shell.riseup.net down due to hardware problems
29 Sep 03:11
The mail problems from earlier today should be resolved. The Shell outage may take some time to sort out due to some serious hardware issues. We are working on it.
Mail is currently down and shell.riseup.net is having hardware problems
29 Sep 00:43
Our birds are busy in the nest trying to fix the problems. Please be patient and sorry for the trouble.
We are moving some users to a shiny new server
28 Sep 20:28
There may be some intermittent login problems right now. Don't panic! Your mail is safe. We are just moving some users to a new machine. Things should be back to normal in a few hours.
Sorry for the issues with squirrelmail
26 Sep 21:01
We just updated our frontend mail machines, and there are some problems with squirrelmail. We are working to fix it. Please be patient. IMP should be working okay in the meanwhile.
Give to Riseup!
23 Sep 22:44
We need money to keep the servers running, to keep the bandwidth flowing, and to keep the hackers happy. Please give if you can.
New webmail machines in rotation
23 Sep 20:53
Some of the time you use webmail, you'll get a new machine, which should work faster with better language support. If you have any issues, please file a help ticket.