I recently had the opportunity of visiting the emergency room at a big university hospital close to where I live (as a “customer,” unfortunately). It is safe to say that I was positively surprised by this experience. Of course, being from Sweden I expected something similar to the emergency rooms back home; Sweden is a socialist country, but it is not a backward, third world kind of place – the quality of health care is generally the same as in the US.
Since I have experience from visiting a big university emergency room in Sweden as well, this is the perfect opportunity to tell the world of my experience in a comparative case study. Both visits are from college towns, which should mean that a lion’s share of the population is very young and, one would presume, healthy. (For the sake of clarity: neither of the case studies involve ambulance but only walk-in emergency care. And in neither of the cases was for very serious medical problems, so don’t worry – I’m fine.)
The university hospital I visited here in the US is part of a very big, public university, so the comparison is not one of purely private vs. public. But it is safe to say that the differences between the two cases is primarily due to institutional differences: health care in the US is to a large extent paid for via [private] health insurance whereas all emergency care in Sweden is legally a public monopoly. There may be differences due to regional factors, traditions, culture, etc too – but since I have experience of both systems and it is easily shown that the quality of care in Sweden and the US is basically the same, I would say one can be fairly certain that the general differences shown in this case study are typical.
Let me first briefly tell you about my experience here in the US. After entering there were two desks with friendly ladies immediately greeting the care-seeker and asking what’s wrong. To the right, there was a small waiting room with probably 15-20 nice chairs for relatives and others who wait for their loved ones. One man was there playing with his child, probably waiting for the child’s mother (or sibling), despite it being around lunch-time.
After asking a few short questions and getting insurance information, a nurse appeared from the door three feet away with a wheel chair and I was immediately taken into a room with three nurses hooking up whatever machines they believed they needed, taking tests, etc. I also had to put my signature on two papers, the purpose of which was explained clearly by one of the nurses.
A physician came in and asked several more questions and took some more tests while looking at one of the flat screen monitors showing heart rate, blood pressure and numerous other things. Ten minutes later a nurse came by to take an X-ray, and some more tests were taken. And then, as seems to always be the case no matter what country one is in, I was left on my bed waiting for test results. There were frequently nurses checking in on me to see that I was alright.
Two hours later I was released with a prescription and advice on how to get well and with printouts of instructions what to do if there are further symptoms, when and where to make appointments for follow-ups etc. What is striking about this visit is that they asked for my ID (and insurance card), but nobody asked for payment or even discussed coverage etc.
The Swedish case is quite different. Instead of entering into a foyer with nurses greeting you, you step right into a waiting room with numerous people in it (Swedish emergency rooms are for some reason always packed with people). The first thing you do is take a ticket from the machine with your number on it, and then you go to the desk in the far end to register with the receptionist. Note that the purpose of a receptionist in this “free” public health care system is to receive payment for the visit or get your personal information for billing (the out-of-pocket cost would be approximately $45, but depending on what regional political unit you are in) and make sure you await your turn.
Next to the receptionist’s desk there is a closed, wheel chair approved (extra-wide) door next to a window covered with drapes on the inside. Behind that door is the screening room with a nurse seeing one person at a time trying to make a preliminary diagnosis in order to establish priority. You may speak to the nurse when it is your turn (that’s the number on your ticket!), but until then you will have to sit down if there are available chairs or otherwise stand waiting.
My experience is that most people in the waiting room are not seriously ill. In fact, I’ve seen retired people munching on cookies and drinking coffee from thermoses while talking to their friends. (You would not often find vending machines in these kinds of places in Sweden – I don’t think I’ve ever seen one.) It has seemed to me that they are in the ER to socialize with their friends rather than seek care; my guess is that they are feeling lonely or that they may have a headache or something that a Tylenol would take care of (old people’s common headaches is a real problem for ambulance emergency care!).
If you are in serious pain you will need to call an ambulance, even if it is not life-threatening or even urgent. Why? Because the wait in the emergency room could take hours – several hours. Without revealing too much about my own or my loved ones’ medical conditions, let me assure you that I’ve been in the emergency room at this Swedish university hospital where the the person seeking care has been in tremendous pain – but we have still been directed to sit down and await our turn (the receptionist makes the call, it seems).
When it is finally your turn, you may enter the room with the screening nurse. If it is serious, as it was in the case I’m describing, he or she will pretty soon realize that urgent care is necessary and then immediately notify a physician and the patient to a room (the rooms, I’ve noticed, are the same in Sweden and the US: they are basically rooms with three walls with the fourth wall being a curtain or glass door). The care is basically the same, even though you would likely experience more wait time in Sweden and you would not see as many people checking in on you.
The physician and nurses will take tests, check your heart rate and blood pressure etc. It is unlikely that you will be hooked up to a digital screen showing all this, but if you are (perhaps if your condition requires continuous control of values) it will not likely be a flat screen but one of those old green-and-black computer screens mounted to the wall or the ceiling.
One obvious difference is that comfort is not a priority in Swedish care; whereas nurses will frequently ask you if you are okay and adjust your seat or bed or whatever in the US, you will most likely be left alone on a rather uncomfortable bunk in Sweden. Also, you will notice that physicians and nurses in Sweden wear their own clothes with a white robe on top (some nurses do wear the white pajamas-like health care suits seen in the US), while in the US everybody seems to wear the pajamas-looking suits in different colors (green, blue, etc).
As I said earlier, the quality of care is about the same. It is a myth that public systems necessarily have lower quality care; they don’t always, and the reason for this is probably that poor quality is easily seen and will be “fixed” by politicians seeking reelection (through legal guarantees or whatever). But anyone with a little economics understanding knows that if quality is the same while out-of-pocket costs basically approach zero, it will shift (increase) demand. Supply, on the other hand, will not increase and is even likely, due to the empirically established law of sky-rocketing costs in public bureaucracies, to decrease.
The result is, of course, excess demand or shortage; in other words, health care is of good quality but is generally less accessible. In this case study,the inaccessibility of health care through the ER is due to the long waits in the waiting room (and also why you won’t see that many people checking up on you while admitted) – and the reason for this is characterized by the elderly having an ER picnic (which is, I must emphasize, something I have experienced myself).
So what do we learn from this case study? Well, first we need to stress that neither system is private – they are both shades of public. Furthermore, health care culture is not very different in terms of how and and what quality of care is given. The major difference is that there is less public bureaucracy in the US case (and, consequently, more of private market) due to private insurance financing. Therefore, the differences between the cases are due to these institutional differences: the level of reliance on political vs market solutions.
The funny thing in this is that one cannot conclude that emergency care in the US is better because it costs more. This is not true; Swedish health care is among the most expensive in the world, as is US health care. Any differences are marginal and the differences are not seen across the board: Swedish health care is more expensive in certain kinds of care whereas American ditto is more expensive in other kinds. No conclusions can be drawn due to costs or availability of capital (even though, of course, insurance companies try to keep costs down in the US while this role is taken on by the political system in Sweden).
It is also interesting that the obvious differences so easily can be explained by economic reasoning. Taking a principles course in micro economics gives us all the tools necessary to explain and understand the differences between American and Swedish health care – and economics perfectly predicts the outcomes of the systematic difference.
What we should learn from this is not, however, to always ask economists for advice. It is true that economics provides the tools to identify and assess pros and cons, but there is a lot of bullshittery going on by economists. One has to be open-minded and realize that institutions and context matter – and need to be considered in an economic analysis. Krugman-type economists would consciously overlook certain obvious problems/costs of public bureaucratic organization while they would over-emphasize semi-relevant benefits. So when asking economists, one must know what to expect.
What we can learn is what is strikingly obvious: artificial incentives created by a public system with no access to [internal and/or external] prices and not subject to competition cause problems due to the inability (indeed, impossibility) to calculate the best use of resources. The effect is higher cost and lower output, hence the inaccessibility of Swedish health care.
The Scary World of Self-Proclaimed Scholars
May 29th, 2009Some people are truly narrow-minded jerks, and quite a few of them seem to have taken refuge to academic departments at publicly financed universities. Most of them, it seems, are simply not interested in creating knowledge, finding the truth, and all the other things most of us would probably expect from researchers and professors.
Whereas I could write this blog post on all the little things that I have discovered and that have annoyed me, I will only discuss something that I find particularly annoying and unworthy anyone working with science: conscious and purposeful smearing for the sake of … smearing.
The art of undermining somebody’s authority and reputation through spreading rumors and attacking them behind their backs is practiced in most trades, and so too in academia. One should not assume that scientists, supposedly fact-oriented and logically stringent seekers of The Truth, do not play dirty tricks on each other and spend enormous amounts of time and energy waging and fighting petty faction wars in departments or even within offices. Politics seems to be a “natural” part of most organized bodies of people in which they do not naturally and solely share a specific aim.
In any case, academia is just like any other such body but perhaps more puerile. The hierarchy is very fixed while often informal and it is a highly held custom to kick on anyone who’s on a lower level. Also, if there is something you do not like – do not hesitate to attack their person rather than their research, and do whatever you can to make straw-man arguments with as sarcastic tone as possible.
There are plenty of examples of such behavior, but perhaps Brad DeLong‘s treatment of Austrian Economics is the best recent example. Not only do comments correcting Dr. DeLong’s assertions mysteriously disappear from his blog or are as mysteriously shortened, but he does not give people disagreeing with him a chance. He is simply not interested in other views. Scholarly? Not very.
Steve Horwitz comments on DeLong (all the necessary links to comments back and forth are provided by Horwitz; Mellon was President Hoover’s Treasury Secretary):
This is not a very unusual or extreme behavior and Brad DeLong is hardly an extremist (extremely ignorant and puerile, maybe – but not an extremist). Rather, this is quite common behavior in the land of academia, where everybody’s constantly guarding their turf and aren’t interested in any arguments or facts unless they strengthen their own view.
The fact is that most academics are hardly sholars; they are mostly people who are too smart for politics but too lazy to do the work necessary to be successful in any other trade. And many professors have never even tried any other line of work. In fact, some even look down upon people with experience outside of academia as if that would be something despicable.
Academia and science simply doesn’t work the way it theoretically should, i.e. the way John Stuart Mill defended free speech: only through allowing everybody to speak their opinion can we have sufficient ground to weed out the obviously bad and false. If academia would work this way, it would be eagerly receptive to new ideas and not only accept but even long for new perspectives and challenging ways of explaining real phenomena. Embracing the ideas of the one who challenges you and what you believe in is the way towards scientific progress.
The fact is that academia works in a way that is quite the opposite. New ideas are not embraced; rather, they are fought, silenced, and ridiculed – and editors of scientific journals even refuse to publish papers that are too “controversial.” To be published, new scientific results need to be “scientifically correct” rather than true to the facts.
I guess the question that pops up in your mind now, dear reader, is why the heck I so badly want to be part of this? My answer is that there are a number of exceptions to this rule and that working with but one true scholar and a hundred nitwits is a privilege – it is very rewarding to be around and work with a true genious. Also, I love doing what professors do: I love research and I love teaching – I could even spend ours on committees without necessarily being bored to death.
What scares me, however, is that there are so many “great” self-proclaimed scholars out there that do not know what the word means. And that they fall to such low levels in ways of fighting their petty turf wars. I am scared about this fact, but I am not afraid of them nor what they do. My background in politics have prepared me for the worst, and the fact is that I too can play this game – and I have formal training through 15 years in politics, which most academics do not. They will not know what hit them.
So I say: let me do what I do best and do your worst in honest critiquing of my work. And if you cannot, but prefer to fight dirty, bring it on. It is not a threat, it is a promise.
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