AOL

AOL.com is part of the AOL Network. If you are a registered user of the AOL Network, this Privacy Policy applies to your use of AOL.com and the AOL Network. Click here to learn more about the AOL Network.

AOL NETWORK PRIVACY POLICY

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Thank you for registering your Screen Name to obtain enhanced access to the network of Web sites and services offered by AOL Inc. ("AOL"). The AOL Network improves your online experience by offering you access to a variety of features, offerings and content. By registering your Screen Name, you gain access to the AOL Network, which consists of AOL Enhanced Websites and Services such as AIM Mail, and other content and offerings from the AOL Network's affiliated providers (collectively the "AOL Network" or "Network").


 

When you register with and use the AOL Network, you provide the AOL Network with personally identifiable information (your "AOL Network information"). This Policy explains the information practices that apply to your AOL Network information, as well as the choices you can make about the ways this information is used by the AOL Network.

Registering to use your Screen Name with the AOL Network is optional. This Privacy Policy applies only to information AOL collects about you as a user of the AOL Network. This policy does not apply to information about you collected by the AOL Network's affiliated providers, or third party Web sites and offerings linked to or otherwise accessible from the AOL Network. The information collected or received by the AOL Network's affiliated providers and these third parties is subject to their own privacy policies.

Collection of your AOL Network Information

Your AOL Network information consists of personally identifiable information collected or received about you when you interact with the AOL Network's Web sites, services and offerings as a registered user. Depending on how you use the Network, your AOL Network information may include

  • registration-related information (such as name, home or work addresses, e-mail addresses, telephone and fax numbers, birth date or gender);
  • information about your visits to AOL Network Web sites and pages, and your responses to the offerings and advertisements presented on these Web sites and pages;
  • information about the searches you perform through the AOL Network and how you use the results of those searches;
  • information about the AOL Network services or offerings that you use, and how frequently you use them;
  • information about how long you have used services from AOL, Inc. prior to registering with the Network;
  • transaction-related information (such as credit card or other preferred means of payment, billing or shipping information, or a history of products purchased through the AOL Network);
  • customer service information about you as a AOL Network user or subscriber; or
  • other information specifically related to your use of a particular AOL Network service or offering.

Your AOL Network information may be supplemented with additional information from other companies.

Your AOL Network information may also include certain technical information gathered or received when you use the AOL Network. Some of the technical information that may be collected or received includes: the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), CPU type (e.g. Pentium), your manner of connecting to the Internet (e.g., connection speed through narrowband or broadband access); Internet protocol address; information about the version of service from AOL Inc. that you used prior to registering with the Network; other information about your geographic location; and the domain name of your Internet service provider.

Your AOL Network information may be collected and stored in the United States. Additionally, the AOL Network will use the Screen Name Service, or similar technologies, to authenticate you on the AOL Network and enable you to take advantage of Network offerings. You can learn more about other benefits of the Screen Name Service, including its ability to facilitate your use of Web sites outside the AOL Network, by visiting Screen Name Service.

How Your AOL Network information is Used

Your AOL Network information is used

  • to operate and improve the Web sites, services and offerings available through the AOL Network;
  • to personalize the content and advertisements provided to you;
  • to fulfill your requests for products, programs, and services;
  • to communicate with you and respond to your inquiries;
  • to conduct research about your use of the AOL Network; and
  • to help offer you other products, programs, or services that may be of interest.

Your AOL Network information may be shared with the Network's affiliated providers. You have choices about how your AOL Network information is used, and whether affiliated providers receive personally identifiable information about you as an AOL Network user. Affiliated providers that receive your AOL Network information may use this information according to their applicable privacy policies.

Your AOL Network information will not be shared with third parties unless it is necessary to fulfill a transaction you have requested, in other circumstances in which you have consented to the sharing of your AOL Network information, or except as described in this Privacy Policy. The AOL Network may use your AOL Network information to present offers to you on behalf of business partners and advertisers. These business partners and advertisers receive aggregate data about groups of AOL Network users, but do not receive information that personally identifies you.

If you use AOL Network communications tools to disclose information about yourself publicly (for example, in chat rooms or online message boards made available by the AOL Network), other online users may obtain access to any information you provide. The contents of your online communications, as well as other information about you as an AOL Network user, may be accessed and disclosed in response to legal process (for example, a court order, search warrant or subpoena); in other circumstances in which AOL believes the AOL Network is being used in the commission of a crime; when we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person; or when necessary either to protect the rights or property of AOL, the AOL Network or its affiliated providers, or for us to render the service you have requested.

The AOL Network may use agents and contractors in order to help operate the Network. If such agents and contractors have access to personally identifiable information, they are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for the AOL Network.

In the event that ownership of the AOL Network was to change as a result of a merger, acquisition or transfer to another company, your AOL Network information may be transferred. If such a transfer results in a material change in the use of your AOL Network information, the AOL Network will provide notice about the choices you have to decline to permit such a transfer.

Your Choices About Your AOL Network Information

The AOL Network provides you with access to your registration and any billing or shipping information; the ability to edit this information at the My Account area; and the ability to deactivate your registration with the AOL Network. Additionally, some AOL Network services (AOL Search, for example) may offer you the ability to control what information is collected or used when you use these services.

You can make choices about how your AOL Network information may be used by the AOL Network to provide marketing offers to you. In order to do so, please visit the My Account area and review your AOL Network marketing preferences. These preferences do not apply to communications that are directly related to your registration with the AOL Network, or the fulfillment of a specific transaction you have requested (for example, a service advisory from the AOL Network, or an acknowledgment of a purchase order).

You may also choose whether the AOL Network's affiliated providers receive personally identifiable AOL Network information. This choice does not apply to the sharing of AOL Network information necessary to provide you the basic functionality of the Network (for example, recognizing you as an authenticated user on affiliated providers' Web sites or services). Additionally, the AOL Network may share personally identifiable AOL Network information with one or more of its affiliated providers when that information is necessary to carry out a specific transaction or request you make for an offering from the Network or its affiliated providers, or as otherwise specified at the time you take advantage of that particular Network offering.

Because the choices you make in connection with your AOL Network information may not take effect immediately, it is possible you may receive a communication during the period in which your request is being processed.

Cookies and Web Beacons

The AOL Network may use cookies, web beacons, or similar technologies in combination with your AOL Network information to enhance and personalize your experience on the AOL Network, including to operate and improve offerings through the AOL Network; to help authenticate you when you use the AOL Network; to remember your preferences and registration information; to enable a shopping cart; to present and help measure and research the effectiveness of AOL Network offerings, advertisements, and e-mail communications (by determining which Network e-mails you open and act upon); and to customize the content and advertisements provided to you through the AOL Network.

The AOL Network and its advertisers may also use ad network providers and other service providers, including AOL subsidiaries such as Advertising.com and TACODA, to help present customized content and advertisements on the AOL Network and other Web sites. These providers use cookies, web beacons, or similar technologies on your computer to help present, better target, and measure the effectiveness of their content and advertisements, using data gathered over time and across their networks of Web pages to determine or predict the characteristics and preferences of their audience. The AOL Network may share certain non-personally identifiable information about you as a Network user (such as user age and zip code) with certain ad network and service providers, including Advertising.com and TACODA, to help them deliver more relevant content and advertisements through their networks. The use of cookies, web beacons, or similar technologies by Advertising.com, TACODA, and other content and ad network providers is subject to their own privacy policies, not the AOL Network's. Click here to learn more about third party content and ad network providers and the choices you have about these technologies.

Information for AOL and CompuServe Subscribers

Certain AOL Network offerings may be made available to subscribers of the AOL and CompuServe online services, without requiring these subscribers to register with the AOL Network.

Personal Financial Information

The following notice explains the AOL Network's practices with respect to the use of personal financial information, such as AOL Network portfolios ("AOL Network financial features"). By using AOL Network financial features, you agree to receive future notices required under the Gramm-Leach-Bliley Act through the continuous posting of this Privacy Policy online.

To use the portfolio feature on the AOL Network, for example, you specify the types of stocks and funds you wish to monitor, the names of the particular stocks of interest to you, and their purchase price ("portfolio information"). To give you updated information when you use these features, AOL Network servers automatically collect and store the portfolio information that you provide. Similarly, if you use a Wallet service to facilitate transactions on third party sites, you provide the AOL Network with information including your name, credit card, and shipping addresses ("wallet information").

The AOL Network does not disclose portfolio or wallet information to unaffiliated third parties other than in the limited circumstances permitted by law (for example, in response to legal process), or when you ask us to disclose the information (for example, when you request that the Network share wallet information in order to facilitate a purchase on a third party web site). Nor does the AOL Network share information about the specific types of stocks and funds in your portfolio with the Network's affiliated providers. Any sharing of portfolio or wallet information with the Network's affiliated providers is also subject to your choices.This policy does not apply, however, to financial information that you provide to an affiliated provider or a third party in connection with your use of their sites or offerings.

If you click through a banner advertisement on the portfolio or wallet features, and identify yourself to the advertiser (for example, by placing an order), the advertiser may be able to tell that you use that feature. No portfolio or wallet information is shared with the advertiser unless you request it.

Only employees and contractors who need to know this information in order to provide this service to you are authorized to access portfolio or wallet information.

Our Commitment to Security

The AOL Network has established safeguards to help prevent unauthorized access to or misuse of your AOL Network information, but cannot guarantee that your personally identifiable information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of the Network and its affiliated providers). To protect your privacy and security, the AOL Network uses passwords to help verify your identity before granting access or making corrections to any of your AOL Network information.

Special Note for Parents

The AOL Network is intended for a general audience, and children under the age of thirteen are not permitted to register with the AOL Network. If any of the AOL Network's affiliated providers offers a site directed toward children, or knowingly collects information from children, that affiliated provider is required to provide you information about its practices for the handling of children's online data through its privacy policy.

How to Contact Us

If you have any questions or concerns about the AOL Network's Privacy Policy or its implementation, you may contact us at this email address:

privacyquestions@aol.com

Changes to this Privacy Policy and Additional Information

The AOL Network may update this Privacy Policy from time to time, and so you should review this Policy periodically. If there are significant changes to the AOL Network's information practices, you will be provided with appropriate online notice. You may be provided other privacy-related information in connection with your use of offerings from the AOL Network, as well as for special features and services not described in this Policy that may be introduced in the future.

Your California Privacy Rights: California privacy law allows California residents to obtain specific disclosures about a business's privacy practices if it shares information with other companies for direct marketing purposes. To make a request to the AOL Network under California's privacy law, please send an e-mail to: CAPrivacyInfoAN@aol.com.

European Union Residents: AOL adheres to the EU-US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce's Safe Harbor Program. Click here for more details.

TRUSTe

The AOL Network is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. As this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact us at PrivacyQuestions@aol.com. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Last Updated 07-13-2009