Last updated: July 30, 2010

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Why credit card reward schemes aren't worth their weight in gold

CREDIT CARD FIGURES FILE

Consumers should check the worth of credit card reward schemes, experts say / AAP Source: AAP

  • Most reward programs "worthless"
  • Duped consumers left out of pocket
  • In some cases fees higher than rewards
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STOCKPILING reward points for flights and shopping freebies is a waste of time and money for the average credit card customer, researchers say.

Most programs are practically worthless if you spend a standard $14,000 a year, a study by financial comparison website Mozo has found.

Some schemes leave consumers out of pocket because the annual fee costs more than what you get back in return.

On the flip side, big spenders who carefully choose whether they want flights, cash or shopping vouchers and pay off bills before being slugged the stellar interest rates on rewards cards are reaping benefits.

More than 10 million credit and charge cards of Australians are linked to rewards.

The loyalty cards account for more than half the market, and typically attract the highest interest rates and an annual fee.

The latest report follows a separate survey by consumer group Choice that warned cardholders spending $1000 a month were taking on average more than five years to earn enough points for a $500 digital camera, and needed to splurge $6600 on an average card to earn enough points for a $50 toaster.

Mozo.com.au managing director Rohan Gamble said some cardholders were being sucked in.

"We knew there were going to be some rotten deals out there, but we were shocked to discover that for the average cardholder rewards cards on the whole just aren't worth chasing," Mr Gamble said.

"Our advice is to look at their annual spend level and shop around for a card that will deliver real value, not the illusion of value."

The research assumed customers spent the average $14,000 a year on credit, wanted a mix of different rewards, and paid their bill off in full without interest.

Just two out of 76 cards returned rewards worth more than $100 once an annual fee was deducted.

In one in five cases, the fee cost more than the value of rewards, leaving cardholders in the red.

Mr Gamble said the best schemes varied depending on an individual's shopping behaviour and preferred rewards.

Credit card analyst Mike Ebstein, of MWE Consulting, said consumers putting less than $30,000 a year on their plastic and failing to pay off accounts in full each month should opt for a no-frills card with a low interest rate.

Providers had been steadily increasing annual fees or lifting the number of points needed to get rewards since Reserve Bank regulation of transaction fees cut their income, he said.

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  • D Ryan of Kent Town Posted at 11:27 AM July 29, 2010

    The rewards system has worked for me, I could not recall the amount of flights I have had using points. Recently I could not buy flight tickets to the Gold Coast because of school holidays but I was able to get two return flights on points.

  • Balanced of Earth Posted at 3:47 PM July 27, 2010

    Put everything you NORMALLY purchase on your card, clear it out each month to avoid interest and collect up to $500 per year on shopping vouchers. Works for me!

  • Dorf of Norwood Posted at 6:17 AM July 27, 2010

    "Rewards" of course mean the credit provider is reaps a huge reward every time while the holder of the card is steadily ripped off. Didn't you know that? What bank or organisation which partner them like Qantas, Coles and the rest would run them unless they saw it as a covet way of making lots more money at our expense. In this, they exploit human greed. So what's the fuss? Don't be a sucker and fall for the sales spin! You have been warned!

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