London, UK
In a few weeks time, I’ll be running a special workshop in Central London on how to use your voice in business. It’s aimed at those who want to make a real impression at job interviews, serving customers, selling an idea or service or speaking in public. Many people who engage with customers or stakeholders face-to-face or on the phone, ought to be aware of how they come across. This is all down to what you say and how you say it; you also need to be aware of your posture. Get it wrong and you wont make that connection.
Of course, getting your message across is much harder when communicating on the phone. You’ll be judged on the tone of your voice, so it’s important you come across in an enthusiastic manner. You can read more about this by downloading the “telephone tips” which are on my Training page and by viewing this video clip.