Frequently Asked Questions
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Shipping Information
Orders take 1 business day to process before shipping. Therefore, if you opt for Next Day or 2nd Day shipping, it will take 1 day longer than the shipping method: 2 Days total for Next Day Air and 3 Days total for 2nd Day Air.
We do! Please select the "APO", "FPO" from the "City" drop down on our check out page.
- Argentina
- Australia
- Austria
- Bahamas
- Belgium
- Brazil
- Brunei Darussalam
- Canada
- Chile
- Colombia
- Costa Rica
- Croatia
- Czech Republic
- Denmark
- Dominican Republic
- Estonia
- Finland
- France
- Georgia
- Germany
- Greece
- Guam
- Hungary
- Iceland
- Iraq
- Ireland
- Israel
- Italy
- Japan
- Korea, Republic of
- Malta
- Mexico
- Netherlands
- New Zealand
- Norway
- Peru
- Poland
- Portugal
- Puerto Rico
- Romania
- Russian Federation
- Singapore
- Slovakia (Slovak Republic)
- Slovenia
- South Africa
- Spain
- Sweden
- Switzerland
- United Kingdom
- Venezuela
Please wait 1 business day to receive your tracking number. If you have not yet received it via email (check your spam box) please contact us for the tracking number. Keep in mind that the UPS or USPS tracking number may take up to 1 business day to yield any useful info. All "Budget" tracking number will most likely NOT update until delivery, if at all. If it has been over 2 weeks since you received tracking number for your US order, or over 5 weeks for your international order please contact customer support.
United States Orders
1 Shirt | Each Addl' | 4+ Items | Processing Time | Delivery Time | Tracking Info | |
---|---|---|---|---|---|---|
US Postal Service | $6.30 | $1.5 | ------ | 1 Business Day | 5-7 Days | Accurate Updates |
US Postal Service Budget | $5.99 | $1.3 | FREE | 1 Business Day | Up to 14 days | Yes, Delayed |
UPS Standard Shipping | $6.99 | $1 | ------ | 1 Business Day | 3 Days | Accurate Updates |
UPS 3 Day Select | $8.99 | $1 | ------ | 1 Business Day | 3 Days | Accurate Updates |
UPS 2nd Day | $14.99 | $2 | ------ | 1 Business Day | 2Days | Accurate Updates |
UPS Next Day Air | $29.99 | $5 | ------ | 1 Business Day | 1 Day | Accurate Updates |
International Orders
1 Shirt | Each Addl' | Processing Time | Delivery Estimate | Tracking Info | |
---|---|---|---|---|---|
First Class to Canada (1-5 items only) | $7.99 | $3 | 1 Business Day | 14 days | Yes, Delayed |
Budget Shipping to Canada |
$6.99 | $2 | 1 Business Day | 14 days | No Tracking Info |
Intl' Priority to Canada | $19.99 | $3 | 1 Business Day | 5-7 Days | Yes, Delayed |
First Class Intl' (1-5 items only) | $9.99 | $5 | 1 Business Day | 14 days | Yes, Delayed |
Priority Mail to all countries | $24.99 | $5 | 1 Business Day | 5-7 Days | Yes, Delayed |
International Budget Shipping | $8.99 | $4 | 1 Business Day | 14 days | No Tracking Info |
Ordering
All orders push to our warehouse in real-time so its unlikely that we will be able to make a change prior to shipment-this includes switching out sizes or addresses. However, we do offer Free Returns/Exchanges and will be happy to make any change for you free of charge.
If for any reason you are unsatisfied with your order, you may return it for a full refund less shipping charges within 60 days of purchase. No products listed under "Stuff" can be sent in for a refund or exchange. If you want to set up an exchange or return on a garment, please go to our returns page.
Shirts received via the T-Shirt of the Month Club program are not returnable. However, if you contact Customer Service and cancel your Subscription within twenty (20) days of our shipment of your 1st BustedTees® shirt and return it to us in new/unworn condition with postage/shipping costs prepaid by you, upon receipt we will issue a full refund of your Subscription Plan fee.
Occasionally, we adjust the pricing on our items. Unfortunately, we do not offer a price guarantee, so we can't provide a partial refund for an item that goes on sale after you purchased it. To be notified of when items go on sale, you can subscribe to our e-mail newsletter or follow us on Facebook.
International orders may be subject to customs duties/fees. Unfortunately this is a necessary evil of ordering from overseas. Check with your local laws regarding any taxes or fees you may have to pay once these arrive. Please do not ask us to ship your package as a gift. We can't do that!
We accept Visa, MasterCard and PayPal. Unfortunately we can not accept checks, gift cards, cash or money orders at this time. BustedTees takes your safety seriously, our site is encrypted with 128-bit security so your personal information is safe.
Since your order goes into production the moment it is placed, we do charge your card the moment you confirm your order at checkout. You will receive a confirmation email when your order is submitted. If your card is not authorized, payment will not be taken, and we'll email to let you know why your bank or card issuer wouldn't authorize the amount. Please bear in mind that even if a payment fails to be authorized, some card issuers may still reserve the money temporarily. For T-shirt of the Month Club subscriptions, the entire subscription cost is charged at time of purchase.
For your protection we may ask for a copy of your ID to verify the authenticity of your order. Once you have verified your order, you will not be asked again.
Absolutely! If you are unsure about a size, or just can't seem to decide on the perfect BustedTee, you can purchase a gift card! Gift cards never expire and can be combined with one current discount coupon if you have one. You may not purchase a gift card with a coupon code, they must be purchased at full price. You may purchase gift cards here in the following increments: $25.00, $50.00, $75.00 and $100.00.
Our Products
We print all of our designs on American Apparel blanks.
American Apparel shirts are the softest, smoothest, best-looking T-shirt available anywhere.
They are made of 100% Fine Jersey cotton, combed for softness and comfort.
Mens Shirts - 2001 Fine Jersey Short Sleeve T-Shirt
Sweatshirts - 5495 California Fleece Pull-Over Hoody
Womens Shirts - 2102 Fine Jersey Short Sleeve T-Shirt
Kids T-Shirts - 2105 Kids Fine Jersey Short Sleeve T-Shirt
All of BustedTees' products are made with American Apparel's 100% preshrunk combed cotton knit fabric. Expect about 5-7% (about a half a shirt size) shrinkage after normal wash. Wash warm, dry low. Although you should not expect any significant fading, wash colors separately from whites, especially on the first wash.
At this time, BustedTees does not offer tall or plus sizes. This does not mean we will never carry a variety of sizes, so please do check back.
The BustedTees creative process starts with the writers of CollegeHumor, our sister website. Every week we get together and brain storm. The best ideas go to our graphic designer and the rest is cotton!
Yes! You can submit your idea using our contact form. If we like it you'll get $150 plus a free shirt with your idea on it. PS- You don't have to be an artist, you can submit your ideas in text and our design team can take it from there. Original ideas only, we do not accept pop culture reference submissions.
Of course! Please email to support@bustedtees.com with your request for a catalog and address.
Most of our product photography is done by Noah Kalina. Check him out!
Shirt of the Month Club
BustedTees team will pick the shirt of the month. It will be one of the new releases from the past week or from an upcoming week. We make every effort to select items that we think are the best of the release. Right now you cannot select your own shirts and you cannot exchange the shirt if you don't like it. Our shirts make a great gift, we're sure someone else will like it.
If you move or all of a sudden complete the Atkins diet and need to update your shipping address or shirt size, you can do that anytime via the 'Shirt of the Month Club' tab on your account settings page. We will also provide you with a link to the 'Shirt of the Month Club' settings page for updating your address and sizing in the signup e-mail you receive when you activate a T-shirt of the month subscription.
The shirt of the month subscription fee is paid up front. You may cancel your subscription and receive a full refund only: If you contact Customer Service and cancel your Subscription within twenty (20) days of our shipment of your 1st BustedTees® shirt and return it to us in new/unworn condition with postage/shipping costs prepaid by you. Upon receipt we will issue a full refund of your Subscription Plan fee. You can cancel any time, but the full price of each BustedTees® shirt delivered to you plus shipping and handling will be subtracted from the total Subscription Plan fee you paid and the remainder refunded to you as a credit via a BustedTees® Gift Card. Currently, the full price plus shipping and handling of each BustedTees® subscription plan shirt is $25.99 (U.S. Subscribers) or $28.99 (for international subscribers).
We do not automatically renew your subscription. Near the time of the final shipment we may include a renewal offer, but it is completely up to you if you wish to renew.
Our Company
You can sign up for our newsletter all the way at the bottom of this page under "email updates".
Currently we do not have any physical stores. If you have any questions regarding the sizes or anything else, please feel free to ask. Please remember that BustedTees does allow free returns and exchanges on all of our garments, so if it is not 100% perfect you are not stuck with it.
Thank you so much for thinking of BustedTees, we are honored! Unfortunately we do not print custom orders. We are really happy you thought of us and wish you the best of luck with getting your tees made.
Wholesale and Bulk Orders
Please fill out our wholesale application at wholesale.bustedtees.com, or contact amanda@bustedtees.com. As soon as it is received you will get details on ordering and pricing.
We start bulk pricing at 24 pieces. If you are planning on placing an order for 24 items or more, please contact Amanda at amanda@bustedtees.com for pricing info.
Why Shop at Busted Tees?
Shopping at BustedTees is safe and easy. Click a link below or scroll down this page to learn why thousands of shoppers are choosing BustedTees as their favorite place to buy t-shirts, hoodies, posters, and gifts for friends and family.
Shopping at BustedTees is risk-free. BustedTees guarantees your satisfaction by offering the following benefits on every purchase:
- Free Shipping with purchase of 4 items
- Free Returns & Exchanges
- High Quality 100% Cotton American Apparel T-Shirts and Hoodies
- Products that are manufactured and printed in the USA
Shop with confidence. BustedTees is brought to you by the same company that brings you these great brands: Ask, Citysearch, CollegeHumor, Dictionary.com, Evite, Excite.com, Gifts.com, Match.com, ShoeBuy.com, Vimeo. BustedTees' parent company, IAC (Nasdaq: IACI), was ranked #1 of "America's Most Admired Companies" for the Internet Services and Retailing Industry in 2007 and 2008 by Fortune Magazine. IAC is a Nasdaq 100, S&P; 500, and Fortune 500 company. IAC's network of sites is visited over 700 million times each month and ranks as the 8th largest in the world with 173 million unique monthly users (comScore, July 2008). IAC is the 4th largest buyer of online advertising in the U.S. (Nielsen Online AdRelevance, February 2008).
All BustedTees t-shirts and hoodies are screen printed with plastisol ink and discharge printing, which gives the shirts a soft, worn in feel. Many of our competitors use print-on-demand to produce their shirts, which gives them lower production costs and gives you an inferior product that may fade or peel after washing. Our jokes and designs are derived in-house by the CollegeHumor Editorial Team and the BustedTees art department. We pioneered internet based funny t-shirts in 2004, do not be fooled by imitators!
BustedTees is a BizRate "Customer Certified" merchant and our site is encrypted with 128-bit security so your personal information is safe. While our products may be funny, we take Customer Service very seriously and treat it as our number one priority. If there is anything we can do to make your experience better, please contact BustedTees Customer Service by phone or email.
Contact Us
Call us toll-free from anywhere in the United States: 1-877-BUSTED-3
Email us support@bustedtees.com or fill out our contact form.